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ITIL Updated ITIL-4-Specialist-High-velocity-IT Exam Questions and Answers by cobie

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ITIL ITIL-4-Specialist-High-velocity-IT Exam Overview :

Exam Name: ITIL 4 Specialist: High-velocity IT Exam
Exam Code: ITIL-4-Specialist-High-velocity-IT Dumps
Vendor: ITIL Certification: ITIL 4 Managing Professional
Questions: 96 Q&A's Shared By: cobie
Question 16

Which statement BEST describes the role of IT staff in risk management?

Options:

A.

IT staff have a perspective of potential risks in their work, and are responsible for contributing to the effective management of risks

B.

When IT services fail because of unidentified risk, responsible staff must be held accountable

C.

IT staff cannot be relied on to objectively identify potential risks in their work

D.

IT risk management is a specialized skill and should be performed only by specially trained staff

Discussion
Cody
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Ismail Sep 18, 2024
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Teddie
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Isla-Rose Aug 18, 2024
Absolutely! The questions in the dumps were almost identical to the ones that appeared in the actual exam. I was able to answer almost all of them correctly.
Question 17

An organization is evaluating the advantages and disadvantages of replacing its legacy information systems with cloud-based services as a part of its strategic plan. The market is extremely competitive, so the organization wants to ensure that all factors are considered. Which technique would allow this organization to BEST understand the external factors that could influence this decision?

Options:

A.

the cynefin framework

B.

PESTLE analysis

Discussion
Question 18

A service provider wants to use a technology-generated approach for updating a software application installed on the mobile devices of the service users. Which is the MOST APPROPRIATE method?

Options:

A.

k

B.

;">Using a push method to check the user's device each time it is connected

Discussion
Question 19

An organization introduced a dedicated team of support

agents, which answers questions, provides consultations and fulfils a

range of predefined changes initiated by external users with higher

levels of subscription.

Which practice ensures effective fulfilment of these service actions?

Options:

A.

k

B.

35px;">Service request management

Discussion
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