Exam Name: | ITIL 4 Specialist: High-velocity IT Exam | ||
Exam Code: | ITIL-4-Specialist-High-velocity-IT Dumps | ||
Vendor: | ITIL | Certification: | ITIL 4 Managing Professional |
Questions: | 96 Q&A's | Shared By: | artie |
An organization with limited resources has a sales team that would like a new service to make it easier to manage
customer information. There is also a finance team that wants to consolidate the organization's services to
improve efficiency. One of the business units wants to introduce a new product line. Which is the BEST way for the organization to manage this situation?
An organization is receiving complaints about the performance of one of its online services. Some of the complaints are coming from its internal employees who are reporting issues with onboarding new consumers. The organization has limited resources. Which is the FIRST step that this organization should take to address the complaints?
An organization has signed a contract to outsource its service desk function to a supplier. The
organization wants to ensure that its customers and users will receive a seamless support
service.
Which activity would MOST help the organization at this stage?