Salesforce Updated Health-Cloud-Accredited-Professional Exam Questions and Answers by andy

In Salesforce Health Cloud's Integrated Care Management, the Care Plan creation wizard is built using OmniScript. To customize this wizard, consultants should modify the underlying OmniScript components.

Understanding OmniScript:

Purpose: OmniScript is a declarative tool within Salesforce OmniStudio that enables the creation of guided, interactive workflows, commonly referred to as wizards. These scripts guide users through complex processes, ensuring data consistency and enhancing user experience.

Key Features:

Declarative Configuration: Allows for the creation and modification of scripts without the need for custom code.

Reusable Components: Facilitates the use of pre-built elements to streamline the development process.

Integration Capabilities: Supports integration with various data sources and systems, enabling comprehensive data handling.

Customizing the Care Plan Creation Wizard:

Access the Relevant OmniScript:

Identify the OmniScript associated with the Care Plan creation process. This script defines the steps and user interface elements presented during care plan creation.

Modify the OmniScript:

Add or Remove Steps: Adjust the sequence of steps to align with the desired workflow.

Customize Input Fields: Alter field properties, such as labels, default values, and validation rules, to meet specific requirements.

Incorporate Business Logic: Implement conditional logic to tailor the user experience based on input data or user roles.

Test the Customized OmniScript:

Conduct thorough testing to ensure that the modifications function as intended and provide a seamless user experience.

References:

Create an Enhanced Care Plan Using Care Plan Templates: For insights into how OmniScript is utilized in the care plan creation process, refer to Salesforce's documentation: Create an Enhanced Care Plan Using Care Plan Templates

Create Care Plans from Care Gaps by Using an OmniScript Flow: To understand the application of OmniScript in creating care plans from care gaps, see: Create Care Plans from Care Gaps by Using an OmniScript Flow

Conclusion:

Customizing the Care Plan creation wizard in Integrated Care Management involves modifying the associated OmniScript. By tailoring this script, consultants can enhance the care plan creation process to better meet the specific needs of their organization.

To modify the out-of-the-box Advanced Patient Card in Salesforce Health Cloud to display the Category, SubjectID, and Date for active Clinical Alerts, a developer should follow these steps:

Clone the Parent Card (Option A):

Begin by cloning the existing parent FlexCard that represents the Advanced Patient Card. This allows you to create a customized version without altering the original component.

Cloning ensures that the new card retains the base functionality while providing the flexibility to add or modify features as required.

Create a DataRaptor to Extract Necessary Data (Option C):

Utilize OmniStudio's DataRaptor to define a data extraction process that retrieves the specific fields—Category, SubjectID, and Date—from the Clinical Alerts object.

Configure the DataRaptor to filter and return only active clinical alerts, ensuring that the card displays relevant information.

This step is crucial for sourcing the data that will be presented on the customized patient card.

Change the Child Card State to Show Active (Option E):

After cloning the parent card, modify the state of the child card to ensure it displays active clinical alerts.

This involves setting the appropriate conditions within the card's configuration to filter and present only active alerts, aligning with the requirement to display current clinical information.

By executing these steps, the developer customizes the Advanced Patient Card to effectively display the desired fields for active Clinical Alerts, enhancing the utility of the patient card for healthcare providers.

References:

Advanced Patient Card - Salesforce Help

OmniStudio for Health Cloud

The Virtual Care capability in Salesforce Health Cloud enables care providers to conduct video consultations with patients. This functionality is specifically designed to facilitate telemedicine appointments, including addressing social determinants of health (SDOH) that may impact patient care.

Key Features of Virtual Care:

Video Visits: Supports secure and HIPAA-compliant video calls between providers and patients.

Integration with Care Plans: Allows discussions of SDOH within the context of the patient’s care plan, promoting holistic care.

Scheduling and Notifications: Integrates with scheduling systems to set up and notify patients of video appointments.

Why Other Options Are Incorrect:

Intelligent Appointment Management: Focuses on optimizing in-person appointment scheduling rather than telehealth services.

Telehealth: While closely related, the specific Salesforce Health Cloud term for video consultations is "Virtual Care."

Integrated Care Management: Manages care plans and tasks but does not directly address video consultations.

References:

Virtual Care Overview

The Life Sciences data model in Salesforce Health Cloud is specifically designed to meet the needs of MedTech companies. It includes features for planning and tracking surgical case visits, managing medical device inventory, and conducting cycle counts, making it ideal for this use case.

Key Features of the Life Sciences Data Model:

Surgical Case Management: Tracks and plans surgical procedures, including device requirements and associated logistics.

Device Inventory Management: Manages medical device stock, including availability, usage, and maintenance schedules.

Cycle Counts: Ensures inventory accuracy through routine counting and tracking.

Why Other Options Are Incorrect:

Intelligent Sales: Focuses on sales processes, not surgical or inventory management.

Inventory Management: Generic inventory features lack the healthcare-specific capabilities provided by the Life Sciences model.

Provider Engagement: Centers around provider relationship management rather than surgical and inventory processes.

References:

Life Sciences Cloud Documentation

Surgical Case Management Features