Salesforce Updated Health-Cloud-Accredited-Professional Exam Questions and Answers by sahib

For managing the MedTech company’s business operations and ensuring contract compliance, MedTech Accelerator and Sales Agreements are the most relevant Health Cloud features.

Purpose:

Provides industry-specific templates and configurations tailored for MedTech companies to manage complex processes such as equipment tracking, service level agreements (SLAs), and customer contract compliance.

Capabilities:

Tracks customer contracts and ensures compliance with regulatory and operational requirements.

Helps streamline processes like inventory management and maintenance scheduling.

Purpose:

Enables companies to define, track, and manage agreements with customers, including product quantities, pricing, and timelines.

Capabilities:

Tracks fulfillment against agreements to ensure compliance with contractual obligations.

Provides visibility into sales performance and adherence to commitments, reducing risks of non-compliance.

Advanced Account Forecasting (Option B):

Focused on revenue prediction and quota management rather than contract compliance.

Remote Device Monitoring (Option D):

While relevant to device tracking, it does not address contract compliance or business process management.

1. MedTech Accelerator (Option A):2. Sales Agreements (Option C):Other Options:References:

MedTech Accelerator Overview

Sales Agreements in Salesforce

For a provider to gain a comprehensive view of a patient’s prescriptions and history, Salesforce Health Cloud’s Medication Management capability is the best solution.

Comprehensive Prescription Tracking:

Provides a unified view of a patient’s current medications, prescription history, and dosages.

Facilitates collaboration across care teams to monitor adherence and prevent adverse drug interactions.

Improving Health Outcomes:

Enables providers to assess medication efficacy and make informed adjustments to treatment plans.

Identifies gaps in prescription adherence to improve patient outcomes.

FHIR-Standard Data Compatibility:

Supports FHIR resources like MedicationRequest and MedicationStatement for integrating with EHR systems.

A. Virtual Care: Focuses on telehealth and remote patient monitoring, not prescription tracking.

B. Integrated Care Management: While useful for care coordination, it does not specifically address prescription tracking.

D. Intelligent Appointment Management: This feature aids in scheduling and patient flow but is unrelated to medication history.

Health Cloud Medication Management

Clinical Data in Salesforce Health Cloud

Key Features of Medication Management:Why Other Options Are Less Relevant:References:

In Salesforce Health Cloud's Intelligent Sales module, the Visit object is specifically designed to track field representatives' interactions, such as surgical case visits, with healthcare providers. Configuring this object enables MedTech companies to monitor and manage their sales activities effectively.

Understanding the Visit Object:

Purpose: The Visit object captures essential information about a sales representative's engagement at a healthcare facility, including details like the associated account, visit timings, status, and outcomes.

Key Fields:

AccountId: References the healthcare facility associated with the visit.

PlannedVisitStartTime / PlannedVisitEndTime: Denote the scheduled start and end times of the visit.

ActualVisitStartTime / ActualVisitEndTime: Record the actual start and end times when the visit occurs.

Status: Indicates the current state of the visit, such as Planned, InProgress, Completed, or Abandoned.

VisitorId: Identifies the sales representative conducting the visit.

Implementation Steps:

Configure the Visit Object:

Ensure that the Visit object is enabled and accessible within your Salesforce Health Cloud instance.

Customize the object as needed to align with your organization's specific tracking requirements.

Set Up Related Records:

Accounts: Create records for healthcare facilities where visits will occur.

Contacts: Add contacts for individuals at these facilities involved in the visits.

Schedule and Manage Visits:

Utilize the Visit object to plan and record details of surgical case visits.

Monitor visit statuses and outcomes to assess sales activities and effectiveness.

References:

Visit Object Details: For comprehensive information on the Visit object and its fields, refer to the Salesforce Health Cloud Developer Guide: Visit | Salesforce Health Cloud Developer Guide

Intelligent Sales Overview: To understand how the Visit object integrates within the Intelligent Sales framework, consult the Salesforce Help documentation: Use Intelligent Sales

Conclusion:

By configuring the Visit object, MedTech companies can effectively track and manage surgical case visits, providing valuable insights into sales activities and facilitating better coordination between sales representatives and healthcare providers.

The Discovery Framework in Salesforce Health Cloud allows for the implementation of dynamic clinical assessments to track patient intake and evaluate their condition. These capabilities streamline the assessment process in hospitals.

Branching:

Provides conditional logic to display specific follow-up questions based on patient responses.

Ensures that only relevant questions are shown, improving efficiency and patient experience.

Question Bank:

Offers a repository of pre-built, reusable questions that can be used across multiple assessments.

Simplifies the creation of new assessments by leveraging existing question sets.

Scoring:

Automatically calculates scores based on patient responses, enabling providers to evaluate risk levels, severity, or outcomes efficiently.

Integrates with care plans to trigger interventions based on assessment results.

A. Image Analysis: While useful in healthcare, this is not a core function of the Discovery Framework.

B. Encrypted Text: Security and encryption are essential but not specific to clinical assessments.

Configure the Discovery Framework in Salesforce Health Cloud to create assessments using the Question Bank.

Apply Branching Logic to streamline the flow of questions during intake.

Enable Scoring to evaluate results and trigger follow-up actions or workflows.

Discovery Framework Overview

Clinical Assessments in Health Cloud

Key Functions of the Discovery Framework:Why Other Options Are Not Applicable:Implementation Steps:References: