Salesforce Updated Health-Cloud-Accredited-Professional Exam Questions and Answers by zidan

To enable the Clinical Data Model in Salesforce Health Cloud, the FHIR-Aligned Data Model org preference must be activated. This preference ensures compatibility with the Fast Healthcare Interoperability Resources (FHIR) standard, which is widely used for managing healthcare data.

FHIR-Aligned Data Model:

Supports the representation of clinical data such as medications, conditions, procedures, and encounters in a format compliant with the FHIR standard.

Aligns Health Cloud’s data structure with industry standards, facilitating interoperability with Electronic Health Record (EHR) systems and other healthcare platforms.

Why Not the Other Options?

B. Clinical R4 Model org preference: This is not a valid preference in Salesforce Health Cloud.

C. FHIR-Aligned EHR Data Model org preference: While EHR data models align with FHIR, this specific preference does not exist.

D. Clinical Data Model org preference: This is not specific to the FHIR-aligned framework and may not meet interoperability requirements.

Implementation Steps:

Navigate to Setup → Health Cloud Settings.

Enable the FHIR-Aligned Data Model org preference.

Configure the required objects and fields for the Clinical Data Model.

References:

FHIR-Aligned Data Model Overview

Clinical Data Model in Health Cloud

To fulfill the requirement of assigning a personalized care plan based on responses from a questionnaire, the following capabilities should be leveraged:

Salesforce Surveys (C):

Facilitates the creation of custom questionnaires.

Enables care managers to record patient responses directly within Salesforce.

Integrated Care Management (B):

Uses care plans to define problems, goals, and interventions.

Automatically assigns personalized care plans based on survey responses via automation (e.g., Flows or OmniScripts).

How These Work Together:

Step 1: Care managers use Salesforce Surveys to record patient responses post-discharge.

Step 2: A configured automation (e.g., Flow) processes these responses and assigns the appropriate care plan using Integrated Care Management.

Why Other Options Are Incorrect:

A. Care Programs: Focuses on managing care program enrollments, not care plan automation.

D. Discovery Framework: Helps manage patient needs and goals but does not handle surveys or care plan assignments.

References:

Salesforce Surveys Overview

Integrated Care Management Overview

Advanced Therapy Management (ATM) in Salesforce Health Cloud is specifically designed to support complex workflows and scheduling requirements, particularly for therapies involving multiple interdependent appointments. For a gene therapy program, ATM provides these features:

Reschedule Part of the Appointment Chain (Option A):

In complex workflows where multiple steps are involved (e.g., collection, processing, infusion), ATM allows administrators to reschedule individual appointments within the chain without disrupting the entire workflow.

This flexibility is crucial for accommodating unexpected delays or changes in the therapy process.

Book Multi-Step Appointments (Option B):

ATM supports the scheduling of interdependent, multi-step appointments that are a common feature of advanced therapies such as gene therapy.

For example, steps like apheresis, manufacturing, and infusion can be scheduled in sequence, ensuring coordination across various stakeholders.

Optimize Appointment Chain with Einstein (Option C):

While optimization using Einstein is a broader Salesforce capability, it is not directly tied to Advanced Therapy Management's out-of-the-box scheduling features.

Schedule a Telehealth Appointment (Option D):

Telehealth appointments are not the focus of ATM, which is designed for in-person and complex therapy workflows.

Key Scheduling Capabilities of ATM:Other Options:References:

Advanced Therapy Management Overview

Scheduling in Advanced Therapy Management

Implementing Home Health scheduling in Salesforce Health Cloud requires assigning appropriate permission set licenses to users responsible for scheduling patient visits.

Field Dispatch Scheduler Permission Set License:

The Field Dispatch Scheduler permission set license is designed for users who manage and schedule field service operations, including home health visits. Assigning this license grants schedulers access to functionalities necessary for coordinating and dispatching healthcare providers to patient locations. This includes capabilities such as:

Scheduling Visits: Schedulers can create and manage appointments for initial assessments and recurring visits, ensuring that patients receive timely care.

Salesforce

Resource Management: Effectively allocate healthcare providers based on availability, location, and required skills to meet patient needs.

Access to Field Service Tools: Utilize tools within Salesforce to optimize routing, manage workloads, and monitor service delivery.

By assigning the Field Dispatch Scheduler permission set license, Bloomington Caregivers ensures that their scheduling personnel have the necessary access to efficiently coordinate home health services, thereby enhancing operational efficiency and patient satisfaction.

References:

Schedule Visits with Home Health

Home Health