Salesforce passcert service-cloud-consultant Vce Exam Download by Arianna q60 vce pdf

Page: 10 / 21

Exam Name:	Salesforce Certified Service Cloud Consultant (Service-Con-201)
Exam Code:	Service-Cloud-Consultant Dumps
Vendor:	Salesforce	Certification:	Certified Service Cloud Consultant
Questions:	290 Q&A's	Shared By:	arianna

Question 40

Universal Containers has tested Skills-Based Routing in a sandbox and is ready to deploy to production.

Which solution should a consultant use to deploy the Service Resources, Skills, and Routing?

Options:

Data Import Wizard

Data Loader

Mass Transfer Records

Discussion

Question 41

Universal Containers (UC) wants to improve customer satisfaction by diversifying its interaction channels. UC's goal is to enhance real-time communication and support.

Which interaction channel should the consultant suggest to UC?

Options:

Einstein Bots

Messaging In-app and Web (MIAW)

Experience Cloud sites

Discussion

Question 42

A contact center manager wants to measure improvements to capacity planning operations after the implementation of a new workforce management system.

Which metric should a consultant use to assess the success of the new workforce management system?

Options:

Number of closed cases

Agent utilization

Deflection rate

Discussion

Freddy

I passed my exam with flying colors and I'm confident who will try it surely ace the exam.

Aleksander Oct 19, 2025

Thanks for the recommendation! I'll check it out.

Lois

I passed my exam with wonderful score. Their dumps are 100% valid and I felt confident during the exam.

Ernie Oct 10, 2025

Absolutely. The best part is, the answers in the dumps were correct. So, I felt confident and well-prepared for the exam.

Ava-Rose

Yes! Cramkey Dumps are amazing I passed my exam…Same these questions were in exam asked.

Ismail Oct 5, 2025

Wow, that sounds really helpful. Thanks, I would definitely consider these dumps for my certification exam.

Ari

Can anyone explain what are these exam dumps and how are they?

Ocean Oct 17, 2025

They're exam preparation materials that are designed to help you prepare for various certification exams. They provide you with up-to-date and accurate information to help you pass your exams.

River

Hey, I used Cramkey Dumps to prepare for my recent exam and I passed it.

Lewis Oct 8, 2025

Yeah, I used these dumps too. And I have to say, I was really impressed with the results.

Question 43

A company is planning for the migration of an existing external knowledge base into

Salesforce Knowledge.

Which set of factors should be considered when selecting the articles to migrate?

Options:

Original creation date and total number of article views in the last year

Last modified date and terms searched frequently in the last year

Last modified date and total number of article view in the last year