New Year Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: get65

Salesforce Updated Salesforce-Contact-Center Exam Questions and Answers by markas

Page: 15 / 15

Salesforce Salesforce-Contact-Center Exam Overview :

Exam Name: Salesforce Contact Center Accredited Professional Exam
Exam Code: Salesforce-Contact-Center Dumps
Vendor: Salesforce Certification: Accredited Professional Certification
Questions: 205 Q&A's Shared By: markas
Question 60

The company‘s primary goal is to improve customer satisfaction. Which KPI best aligns with this objective?

Options:

A.

Average Contact Handle Time (AHT)

B.

First Contact Resolution (FCR) Rate

C.

Customer Satisfaction (CSAT) Score

D.

Net Promoter Score (NPS)

Discussion
Elise
I've heard that Cramkey is one of the best websites for exam dumps. They have a high passing rate and the questions are always up-to-date. Is it true?
Cian Sep 26, 2024
Definitely. The dumps are constantly updated to reflect the latest changes in the certification exams. And I also appreciate how they provide explanations for the answers, so I could understand the reasoning behind each question.
Aliza
I used these dumps for my recent certification exam and I can say with certainty that they're absolutely valid dumps. The questions were very similar to what came up in the actual exam.
Jakub Sep 22, 2024
That's great to hear. I am going to try them soon.
Laila
They're such a great resource for anyone who wants to improve their exam results. I used these dumps and passed my exam!! Happy customer, always prefer. Yes, same questions as above I know you guys are perfect.
Keira Aug 12, 2024
100% right….And they're so affordable too. It's amazing how much value you get for the price.
Nadia
Why these dumps are important? Can I pass my exam without these dumps?
Julian Oct 22, 2024
The questions in the Cramkey dumps are explained in detail and there are also study notes and reference materials provided. This made it easier for me to understand the concepts and retain the information better.
Question 61

Your legacy system stores customer data in different formats. Which tool helps assess data readiness for migration?

Options:

A.

Salesforce Data Loader for bulk data imports and mapping.

B.

Data Quality Rules within Salesforce highlighting inconsistencies and missing information.

C.

Data Migration Assistant (DMA) tool for analyzing data format and compatibility.

D.

Custom Apex code scripts developed to assess and clean legacy data for migration.

Discussion
Page: 15 / 15
Title
Questions
Posted

Salesforce-Contact-Center
PDF

$36.75  $104.99

Salesforce-Contact-Center Testing Engine

$43.75  $124.99

Salesforce-Contact-Center PDF + Testing Engine

$57.75  $164.99