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Microsoft Updated MB-910 Exam Questions and Answers by ahad

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Microsoft MB-910 Exam Overview :

Exam Name: Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM)
Exam Code: MB-910 Dumps
Vendor: Microsoft Certification: Microsoft Dynamics 365 Fundamentals
Questions: 159 Q&A's Shared By: ahad
Question 16

A company has implemented Dynamics 365 Marketing.

You need to implement apps to meet the company’s business requirements.

Which app should you use? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point.

Questions 16

Options:

Discussion
Question 17

A company implements Dynamics 365 Sales.

You need to recommend the features to implement that meet the following requirements:

    Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.

    Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone number, contact, and last contact date for the account. Allow sorting by any column.

Which features should you recommend?

To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 17

Options:

Discussion
Question 18

A company uses Dynamics 365 Field Service. Technicians in the company use work orders and inspections to complete their tasks. For each of the following statements, select Yes if the statement is true. Otherwise, select No.

NOTE: Each correct selection is worth one point.

Questions 18

Options:

Discussion
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Question 19

You use Dynamics 365 Customer Service. You plan to configure service-level agreements (SLAs) for cases.

Which feature should you use? To answer, drag the appropriate features to the correct scenarios. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 19

Options:

Discussion
Page: 4 / 11

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