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Microsoft Updated MB-220 Exam Questions and Answers by ayden

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Microsoft MB-220 Exam Overview :

Exam Name: Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Exam Code: MB-220 Dumps
Vendor: Microsoft Certification: Dynamics 365 for Marketing Functional Consultant Associate
Questions: 248 Q&A's Shared By: ayden
Question 28

You are a marketing automation consultant. Your client wants to understand the benefits of using the natural language feature in Dynamics 365 Marketing.

Which two statements explain why your client may want to use the Natural Language feature? Each correct answer presents part of the solution.

Options:

A.

Using the Natural Language feature allows marketers to build marketing journeys using simple words to specify touch points in the customer journey.

B.

Using the Natural Language feature allows marketers to build segments using simple words to specify what audience they want to target.

C.

When looking at a Marketing Journey created by another user, the Natural Language feature makes it easier to understand the logic of the journey and decide whether it meets the campaign goals.

D.

When looking at a segment created by another user, the Natural Language feature makes it easier to understand the logic of the segment and decide whether it meets the target profile for a campaign.

Discussion
Question 29

Your company's marketing team created several real-time marketing journeys. The Chief Sales Officer asked you to modify one of these journeys in order to create an item in a Microsoft SharePoint list when a customer reaches a certain point in the journey.

You need to create a new Microsoft Power Automate flow and trigger it from the customer journey using a custom trigger called "Add list item.'

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

Questions 29

Options:

Discussion
Question 30

You are a marketing administrator for Contoso Ltd.

You have a Contact Us marketing form that has fields for a person’s name, company, address, email address, and phone number.

When the form is submitted, you need to ensure that:

If the contact or lead already exists, their record is updated.

If the contact or lead does not exist, their record is created.

What should you do?

Options:

A.

Set “Update contact/leads” to Contact and Lead.

B.

Set “Generate Leads Without Matching” to Yes.

C.

Set “Store Form Submission’ to Yes.

D.

Verify that “Lead Matching Strategy” and “Contact Matching Strategy” are set correctly.

Discussion
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