Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant
Last Update December 25, 2024
Total Questions : 248
Our Dynamics 365 for Marketing Functional Consultant Associate MB-220 exam questions and answers cover all the topics of the latest Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant exam, See the topics listed below. We also provide Microsoft MB-220 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Microsoft MB-220 resources to help you understand the topics covered in the exam, such as Dynamics 365 for Marketing Functional Consultant Associate video tutorials, MB-220 study guides, and MB-220 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | Microsoft Dynamics 365 Customer Insights (Journeys) Functional Consultant |
| Exam Code | MB-220 |
| Actual Exam Duration | The duration of the Microsoft MB-220 exam is 180 minutes (3 hours). |
| Expected no. of Questions in Actual Exam | 60 |
| What exam is all about | Microsoft MB-220 is an exam that tests the skills and knowledge of candidates in configuring and managing Dynamics 365 Marketing. The exam covers various topics such as creating and managing marketing content, managing leads and customer journeys, analyzing marketing data, and integrating Dynamics 365 Marketing with other applications. The exam is designed for individuals who are responsible for implementing and managing marketing campaigns using Dynamics 365 Marketing. Passing this exam leads to the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification. |
| Passing Score required | The passing score required in the Microsoft MB-220 exam is 700 out of 1000. |
| Competency Level required | I don't have personal experience or knowledge about the competency level required for Microsoft MB-220 Exam. However, based on the official Microsoft website, the MB-220 exam is designed for functional consultants who have experience implementing Microsoft Dynamics 365 Marketing solutions. Candidates should have a strong understanding of marketing principles and concepts, as well as experience using Dynamics 365 Marketing to create and manage marketing campaigns, customer journeys, and lead generation activities. Additionally, candidates should have a good understanding of the Dynamics 365 platform and its integration with other Microsoft technologies. |
| Questions Format | The Microsoft MB-220 exam consists of multiple-choice questions, drag and drop questions, and scenario-based questions. |
| Delivery of Exam | The Microsoft MB-220 exam is a computer-based exam and is delivered through the Microsoft certification portal. It is a proctored exam, which means that a proctor will monitor the exam taker throughout the duration of the exam to ensure that the exam is taken fairly and without any cheating. The exam can be taken online or in-person at a testing center. |
| Language offered | English, German, French, Spanish, Portuguese (Brazil), Italian, Japanese, Chinese (Simplified) |
| Cost of exam | $165 USD |
| Target Audience | The Microsoft MB-220 exam is designed for individuals who are interested in becoming Dynamics 365 Marketing Functional Consultants. The target audience for this exam includes: 1. Dynamics 365 Marketing Functional Consultants: These are professionals who have experience in implementing and configuring Dynamics 365 Marketing solutions for businesses. 2. Marketing Professionals: Individuals who have experience in marketing and want to enhance their skills in Dynamics 365 Marketing. 3. Business Analysts: Professionals who have experience in analyzing business requirements and want to learn how to implement Dynamics 365 Marketing solutions. 4. IT Professionals: Individuals who have experience in implementing and managing IT solutions and want to learn how to implement Dynamics 365 Marketing solutions. 5. Sales Professionals: Individuals who have experience in sales and want to learn how to use Dynamics 365 Marketing to improve their sales processes. 6. Project Managers: Professionals who have experience in managing projects and want to learn how to manage Dynamics 365 Marketing projects. 7. Solution Architects: Professionals who have experience in designing and implementing IT solutions and want to learn how to design and implement Dynamics 365 Marketing solutions. |
| Average Salary in Market | I don't have access to current market data. However, according to Payscale, the average salary for a Microsoft Dynamics 365 Functional Consultant is around $87,000 per year. This can vary depending on factors such as location, experience, and industry. Obtaining a Microsoft MB-220 certification can potentially increase your earning potential and job opportunities in this field. |
| Testing Provider | I do not have the ability to provide the Microsoft MB-220 exam for testing. However, you can visit the official Microsoft website or authorized training centers to register for the exam. |
| Recommended Experience | I don't have personal experience, but based on the Microsoft website, the recommended experience for the MB-220 exam is: - A working knowledge of Microsoft Dynamics 365 Sales and Customer Service modules - Experience in configuring and customizing Dynamics 365 Sales and Customer Service applications - Familiarity with Microsoft Power Platform and its components, including Power Apps, Power Automate, and Power BI - Understanding of basic sales and customer service concepts and processes - Knowledge of Microsoft Office 365 and its integration with Dynamics 365 applications. |
| Prerequisite | The prerequisite for the Microsoft MB-220 exam is a fundamental understanding of Microsoft Dynamics 365 Customer Engagement functionality and an understanding of basic sales and marketing principles. Additionally, it is recommended that candidates have experience using Microsoft Dynamics 365 Customer Engagement and have completed the Microsoft Dynamics 365 Fundamentals certification. |
| Retirement (If Applicable) | Microsoft usually announces the retirement date of an exam at least six months in advance. You can check the Microsoft website or contact their support team for the latest information on the retirement date of the MB-220 exam. |
| Certification Track (RoadMap): | The certification track/roadmap for the Microsoft MB-220 exam is as follows: 1. Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate 2. Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate 3. Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate 4. Microsoft Certified: Dynamics 365 Supply Chain Management, Manufacturing Functional Consultant Associate 5. Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate 6. Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate 7. Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate 8. Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate The MB-220 exam is part of the certification process for the Microsoft Certified: Dynamics 365 Marketing Functional Consultant Associate certification. Passing this exam demonstrates your knowledge and skills in implementing and configuring Dynamics 365 Marketing solutions. |
| Official Information | https://www.microsoft.com/en-us/learning/exam-mb-220.aspx |
| See Expected Questions | Microsoft MB-220 Expected Questions in Actual Exam |
| Take Self-Assessment | Use Microsoft MB-220 Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
| Section | Weight | Objectives |
|---|---|---|
| Configure marketing applications | 20-25% | Configure organization settings
|
| Manage segments and lists | 10-15% | Create and manage segments
|
| Create and manage marketing forms and pages | 10-15% | Create marketing forms
|
| Manage leads, contacts, and accounts | 5-10% | Create and manage leads
|
| Create and manage marketing emails | 5-10% | Create email messages
|
| Manage customer journeys | 10-15% | Create customer journeys
|
| Manage events and webinars | 10-15% | Create and configure events and webinars
|
| Configure Dynamics 365 Customer Voice | 10-15% | Create surveys
|
TESTED 25 Dec 2024
