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Microsoft Certified: Dynamics 365 Customer Experience Analyst Associate Microsoft Dynamics 365 Customer Experience Analyst

Microsoft Dynamics 365 Customer Experience Analyst

Last Update Aug 4, 2026
Total Questions : 134

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Questions 2

The founder has edited the Salesperson security role to allow the carer to use the Corgi meet-up business process flow, as shown in the following

Questions 2

Use the drop-down menus to select the answer choice that completes each statement based on the information presented in the exhibit. NOTE: Each correct selection is worth one point.

Questions 2

Options:

Discussion 0
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Questions 3

You have opportunities that have values in multiple currencies. You manually update currency exchange rates once per month. You need to ensure that currency values are accurately reported. When is the new currency exchange rate applied to the opportunity records?

Options:

A.  

When an opportunity changes the status reason.

B.  

When the calculate rollup field system job for the msdyn_projectteam table runs.

C.  

When the calculate rollup field system job for the account table runs.

D.  

When an opportunity changes the status.

Discussion 0
Questions 4

An organization is using Microsoft Power Query when connecting to data sources in Dynamics 365 Customer Insights - Data. You need to load contacts to Customer Insights - Data using Power Query. Which is an appropriate action to take when using Power Query to ingest data?

Options:

A.  

You must create a separate Power Query data source for each table you wish to ingest.

B.  

You can only add additional columns to the dataset in Power Query before the data source is created in Customer Insights - Data.

C.  

After you save a Power Query data source, you have to manually trigger the initial refresh process.

D.  

You can add additional tables to the data source using Get Data functionality in the Power Query.

Discussion 0
Questions 5

You need to ensure the active stage of the business process flow is visible in a view on the Pet table that you share with the founder.

Which two actions should you perform to meet the founder ' s requirements? Each correct answer presents a complete solution. (Choose two.)

NOTE: Each correct selection is worth one point.

Options:

A.  

Create a new column on the Pet table and use a cloud flow to write the active stage from the Onboard new pet table to the new column

B.  

Create a new column on the Onboard new pet table and use a cloud flow to write the active stage from the Pet table to the new column.

C.  

Using the Active Pets view, edit the columns to add the new columns, save the edited view as a new view, and then share the view with the owner.

D.  

Using the My Pets view, edit the columns to add the new columns, save the edited view as a new view, and then share the view with the owner.

Discussion 0

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