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Microsoft MB-210 Exam Topics, Blueprint and Syllabus

Microsoft Dynamics 365 for Sales

Last Update December 25, 2024
Total Questions : 367

Our Dynamics 365 for Sales Functional Consultant Associate MB-210 exam questions and answers cover all the topics of the latest Microsoft Dynamics 365 for Sales exam, See the topics listed below. We also provide Microsoft MB-210 exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Microsoft MB-210 resources to help you understand the topics covered in the exam, such as Dynamics 365 for Sales Functional Consultant Associate video tutorials, MB-210 study guides, and MB-210 practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Microsoft MB-210 Exam Overview :

Exam Name Microsoft Dynamics 365 for Sales
Exam Code MB-210
Actual Exam Duration The duration of the Microsoft MB-210 exam is 180 minutes (3 hours).
What exam is all about Microsoft MB-210 is an exam that tests the skills and knowledge of candidates in implementing and configuring Microsoft Dynamics 365 Sales. The exam covers various topics such as managing leads, opportunities, and accounts, configuring product catalogs, creating and managing quotes and orders, and implementing sales analysis and forecasting. The exam is designed for individuals who are responsible for implementing and configuring Microsoft Dynamics 365 Sales in an organization. Passing this exam leads to the Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate certification.
Passing Score required The passing score required in the Microsoft MB-210 exam is 700 out of 1000.
Competency Level required Based on the official Microsoft website, the MB-210 exam is designed for individuals who have a fundamental understanding of customer engagement principles and business operations. Candidates should also have experience using Microsoft Dynamics 365 for Sales and be familiar with the features and functionality of the application. Additionally, candidates should have experience with Microsoft Power Platform, including Power Apps, Power BI, and Power Automate. The exam is intended for individuals who are seeking to become certified as a Microsoft Dynamics 365 Sales Functional Consultant.
Questions Format The Microsoft MB-210 exam consists of multiple-choice questions, drag and drop questions, and scenario-based questions. The exam may also include simulations and case studies.
Delivery of Exam The Microsoft MB-210 exam is a computer-based exam and is delivered through the Pearson VUE testing centers.
Language offered English, Japanese, German, French, Spanish, Portuguese (Brazil), Italian, Chinese (Simplified)
Cost of exam $165 USD
Target Audience The Microsoft MB-210 exam is designed for individuals who are interested in becoming Microsoft Dynamics 365 Sales Functional Consultants. The target audience for this exam includes: 1. Sales professionals who want to enhance their skills and knowledge in Microsoft Dynamics 365 Sales. 2. Functional consultants who want to specialize in Microsoft Dynamics 365 Sales. 3. Business analysts who want to learn how to use Microsoft Dynamics 365 Sales to improve sales processes. 4. IT professionals who want to gain expertise in Microsoft Dynamics 365 Sales. 5. Project managers who want to manage Microsoft Dynamics 365 Sales implementation projects. 6. Solution architects who want to design and implement Microsoft Dynamics 365 Sales solutions. 7. Developers who want to develop customizations and extensions for Microsoft Dynamics 365 Sales. Overall, the Microsoft MB-210 exam is suitable for anyone who wants to gain expertise in Microsoft Dynamics 365 Sales and become a certified Microsoft Dynamics 365 Sales Functional Consultant.
Average Salary in Market The average salary for a Microsoft Dynamics 365 Functional Consultant is around $87,000 per year. This may vary depending on factors such as location, experience, and industry. Obtaining a Microsoft MB-210 certification can potentially increase your earning potential and job opportunities in this field.
Testing Provider You can visit the official Microsoft website or authorized training centers to register for the exam.
Recommended Experience The recommended experience for the MB-210 exam is: - A working knowledge of Dynamics 365 Sales and its features - Experience in configuring and customizing Dynamics 365 Sales - Familiarity with Microsoft Power Platform and its components, including Power Apps, Power Automate, and Power BI - Understanding of sales processes and methodologies - Knowledge of customer engagement principles and practices - Familiarity with Microsoft Office 365 and its integration with Dynamics 365 Sales.
Prerequisite The prerequisite for Microsoft MB-210 exam is a fundamental understanding of Microsoft Dynamics 365 and its related technologies. Additionally, candidates should have experience in implementing and configuring Microsoft Dynamics 365 Sales and Customer Service applications. It is also recommended that candidates have a basic understanding of Microsoft Power Platform and its components.
Retirement (If Applicable) Microsoft usually announces the retirement date of an exam at least six months in advance. You can check the Microsoft website or contact their support team for the latest information on the retirement date of the MB-210 exam.
Certification Track (RoadMap): The certification track/roadmap for the Microsoft MB-210 exam is as follows: 1. Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate - Pass the MB-210 exam: Microsoft Dynamics 365 Sales - Pass the MB-200 exam: Microsoft Power Platform + Dynamics 365 Core 2. Microsoft Certified: Dynamics 365 Customer Engagement Core - Pass the MB-200 exam: Microsoft Power Platform + Dynamics 365 Core 3. Microsoft Certified: Dynamics 365 Fundamentals - Pass the MB-901 exam: Microsoft Dynamics 365 Fundamentals 4. Microsoft Certified: Power Platform Fundamentals - Pass the PL-900 exam: Microsoft Power Platform Fundamentals Note: The above certifications can be achieved in any order, but it is recommended to start with the fundamentals and then move up the ladder.
Official Information https://www.microsoft.com/en-us/learning/exam-mb-210.aspx
See Expected Questions Microsoft MB-210 Expected Questions in Actual Exam
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Microsoft MB-210 Exam Topics :

Section Weight Objectives
Perform configuration 25-30% Configure sales settings
  • configure sales territories and hierarchical sales territories
  • configure auto number settings
  • configure business settings
  • configure sales security roles
  • configure goal management components
  • create and manage sales collateral
Configure processes
  • configure duplicate detection rules
  • configure record creation rules
  • configure sales business process flows
Create and configure sales visualizations
  • configure template apps for Power BI
  • configure sales dashboards
  • design and create sales charts
  • design sales reports
Manage core sales entities 50-55% Create and manage accounts and contacts
  • create and manage accounts
  • create and manage contacts
  • create and manage activities
Create and manage leads
  • create and search for leads
  • convert activities to leads
  • perform lead qualification
  • configure statusreasons
Create and manage opportunities
  • manage opportunities
  • track stakeholders
  • add product line items to opportunities
  • customize the Opportunity Close form
  • configure status reasons
Create and manage quotes
  • add quotes to opportunities
  • edit quotes in various stages
  • send quotes to customers
  • convert quotes to orders
Create and manage sales order processing
  • manage orders
  • manage invoices
  • manage competitors
Create and manage products and product catalogs
  • create and manage products, product bundles, and product families
  • create and manage price lists
  • create and manage discount lists
  • create and manage unit groups
  • create and manage product lifecycles
Configure additional tools and services 15-20% Configure integration with external sales applications
  • implement Dynamics 365 Sales Insights
  • implement Relationship Sales
  • describe use cases for Customer Insights
  • describe use cases for Power Virtual Agents
  • describe use cases for AI Builder
Mange forecasting
  • configure forecasts
  • define properties and scheduling
  • select a template
Create and configure playbooks
  • define playbook categories
  • manage playbook templates