Expert Answers to Salesforce Exam Salesforce-AI-Specialist Questions

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AI Associate Salesforce Certified AI Specialist Exam

Salesforce Certified AI Specialist Exam

Last Update Dec 22, 2024
Total Questions : 96

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Questions 2

An AI Specialist at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.

How should the AI Specialist include these instructions on a new line in the prompt template?

Options:

Surround them with triple quotes (""").

Make sure merged fields are defined.

Use curly brackets {} to encapsulate instructions.

Discussion 0

Questions 3

Universal Containers is evaluating Einstein Generative AI features to improve the productivity of the service center operation.

Which features should the AI Specialist recommend?

Options:

Service Replies and Case Summaries

Service Replies and Work Summaries

Reply Recommendations and Sales Summaries

Discussion 0

Questions 4

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests.

What should an AI Specialist recommend to generate this email?

Options:

Standard email marketing template using Apex or flows for matching interest in products

Custom sales email template which is grounded with interest and product information

Standard email draft with Einstein and choose standard email template

Discussion 0

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Questions 5

Universal Containers' service team wants to customize the standard case summary response from Einstein Copilot.

What should the AI Specialist do to achieve this?

Options:

Customize the standard Record Summary template for the Case object,

Summarize the Case with a standard copilot action.

Create a custom Record Summary prompt template for the Case object.

Discussion 0

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