Expert Answers to Salesforce Exam Salesforce-AI-Specialist Questions

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AI Associate Salesforce Certified AI Specialist Exam

Salesforce Certified AI Specialist Exam

Last Update Nov 21, 2024
Total Questions : 94

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Questions 2

An AI Specialist implements Einstein Sales Emails for a sales team. The team wants to send personalized follow-up emails to leads based on their interactions and data stored in Salesforce. The AI Specialist needs to configure the system to use the most accurate and up-to-date information for email generation.

Which grounding technique should the AI Specialist use?

Options:

Ground with Apex Merge Fields

Ground with Record Merge Fields

Automatic grounding using Draft with Einstein feature

Discussion 0

Questions 3

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests.

What should an AI Specialist recommend to generate this email?

Options:

Standard email marketing template using Apex or flows for matching interest in products

Custom sales email template which is grounded with interest and product information

Standard email draft with Einstein and choose standard email template

Discussion 0

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Questions 4

Northern Trail Outfitters (NTO) wants to configure Einstein Trust Layer in its production org but is unable to see the option on the Setup page.

After provisioning Data Cloud, which step must an Al Specialist take to make this option available to NTO?

Options:

Turn on Einstein Copilot.

Turn on Einstein Generative AI.

Turn on Prompt Builder.

Discussion 0

Questions 5

Universal Containers implements Custom Copilot Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Copilot Action to ensure proper configuration and functionality.

What should the development team review in the Custom Copilot Action configuration to identify one of the core components of a Custom Copilot Action?

Options:

Instructions

Output Types

Action Triggers

Discussion 0

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