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Salesforce Updated Salesforce-AI-Specialist Exam Questions and Answers by romilly

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Salesforce Salesforce-AI-Specialist Exam Overview :

Exam Name: Salesforce Certified AI Specialist Exam
Exam Code: Salesforce-AI-Specialist Dumps
Vendor: Salesforce Certification: AI Associate
Questions: 96 Q&A's Shared By: romilly
Question 24

A sales rep at Universal Containers is extremely busy and sometimes will have very long sales calls on voice and video calls and might miss key details. They are just starting to adopt new generative AI

features.

Which Einstein Generative AI feature should an AI Specialist recommend to help the rep get the details they might have missed during a conversation?

Options:

A.

Call Summary

B.

Call Explorer

C.

Sales Summary

Discussion
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Question 25

Universal Containers is evaluating Einstein Generative AI features to improve the productivity of the service center operation.

Which features should the AI Specialist recommend?

Options:

A.

Service Replies and Case Summaries

B.

Service Replies and Work Summaries

C.

Reply Recommendations and Sales Summaries

Discussion
Question 26

Universal Containers is planning a marketing email about products that most closely match a customer's expressed interests.

What should an AI Specialist recommend to generate this email?

Options:

A.

Standard email marketing template using Apex or flows for matching interest in products

B.

Custom sales email template which is grounded with interest and product information

C.

Standard email draft with Einstein and choose standard email template

Discussion
Question 27

An AI Specialist at Universal Containers is working on a prompt template to generate personalized emails for product demonstration requests from customers. It is important for the Al-generated email to adhere strictly to the guidelines, using only associated opportunity information, and to encourage the recipient to take the desired action.

How should the AI Specialist include these instructions on a new line in the prompt template?

Options:

A.

Surround them with triple quotes (""").

B.

Make sure merged fields are defined.

C.

Use curly brackets {} to encapsulate instructions.

Discussion
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