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Salesforce Updated Salesforce-AI-Specialist Exam Questions and Answers by tate

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Salesforce Salesforce-AI-Specialist Exam Overview :

Exam Name: Salesforce Certified AI Specialist Exam
Exam Code: Salesforce-AI-Specialist Dumps
Vendor: Salesforce Certification: AI Associate
Questions: 152 Q&A's Shared By: tate
Question 12

Universal Containers plans to enhance the customer support team's productivity using AI.

Which specific use case necessitates the use of Prompt Builder?

Options:

A.

Creating a draft of a support bulletin post for new product patches

B.

Creating an Al-generated customer support agent performance score

C.

Estimating support ticket volume based on historical data and seasonal trends

Discussion
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Question 13

When a customer chat is initiated, which functionality in Salesforce provides generative AI replies or draft emails based on recommended Knowledge articles?

Options:

A.

Einstein Reply Recommendations

B.

Einstein Service Replies

C.

Einstein Grounding

Discussion
Question 14

An Al Specialist is tasked with configuring a generative model to create personalized sales emails using customer data stored in Salesforce. The AI

Specialist has already fine-tuned a large language model (LLM) on the OpenAI platform. Security and data privacy are critical concerns for the client.

How should the AI Specialist integrate the custom LLM into Salesforce?

Options:

A.

Create an application of the custom LLM and embed it in Sales Cloud via iFrame.

B.

Add the fine-tuned LLM in Einstein Studio Model Builder.

C.

Enable model endpoint on OpenAl and make callouts to the model to generate emails.

Discussion
Question 15

Universal Containers recently launched a pilot program to integrate conversational AI into its CRM business operations with Einstein Copilot.

How should the AI Specialist monitor Copilot's usability and the assignment of actions?

Options:

A.

Run a report on the Platform Debug Logs.

B.

Query the Copilot log data using the metadata API.

C.

Run Einstein Copilot Analytics.

Discussion
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