WGU Updated Information-Technology-Management Exam Questions and Answers by noa

Understanding Team Friction:

Team friction often arises due to a lack of communication, recognition, or conflicting goals.

Building a positive work culture where team members feel valued can reduce friction and improve collaboration.

Creating a Culture of Appreciation:

Regularly acknowledging contributions fosters trust and teamwork.

It encourages positive behavior and strengthens team bonds.

Why Other Options Are Incorrect:

Option A:Weekly feedback is useful but does not address the root causes of friction.

Option C:Nurturing competition can exacerbate conflicts and harm collaboration.

Option D:Anonymous feedback might provide insights but does not directly alleviate friction.

References:

"Building Effective Teams" – Harvard Business Review

Employee Engagement and Team Culture Strategies – Gallup

Advantage of Prototyping:

Prototyping allows teams to identify and resolve issues, such as coding errors, early in the development process.

This minimizes the risk of errors propagating into later stages.

Scenario Application:

The team detected a menu functionality issue in the prototype, revised the code, and presented an updated version.

This demonstrates the value of early error detection through prototyping.

Why Other Options Are Incorrect:

Option A:Prototypes are not static examples.

Option B:Prototypes are not project blueprints.

Option D:Prototyping is not about creating development instructions.

References:

"Benefits of Early Prototyping in Development" – Agile Manifesto Principles

Prototyping Methods and Applications – ISO 9241

Understanding Intelligent Agents:

Intelligent agents are software programs that perform tasks autonomously, such as searching for information, making recommendations, or automating repetitive actions.

They are designed to mimic human behavior in specific tasks.

Application in Shopping Bots:

A shopping bot uses intelligent agents to search multiple websites, compare prices, and find the best deals.

These bots automate the process of price comparison, saving time and effort for the company.

Why Other Options Are Incorrect:

Option A (Virtual reality):VR is immersive and does not search for online products.

Option B (Neural network):Neural networks are used for pattern recognition, not autonomous tasks like shopping.

Option D (Fuzzy logic):Fuzzy logic handles imprecision and is not designed for automating searches.

References:

"Understanding Intelligent Agents in E-Commerce" – MIT Technology Review

AI and Intelligent Agents in Automation – IEEE Publications

Discovery Prototyping Defined:

Discovery prototyping is an iterative design approach that builds a model of a system to validate that it meets user and business requirements.

This approach emphasizes understanding user needs and discovering potential issues early in development.

Why Other Options Are Incorrect:

Option A (RAD):Rapid Application Development is a broader methodology, not solely focused on prototyping.

Option B (JAD):Joint Application Development focuses on collaborative workshops, not prototyping.

Option D (Loose coupling):Refers to system architecture design, not an iterative prototyping approach.

References:

"Discovery Prototyping for Agile Systems" – Product Management Institute

Prototyping Methods in Software Engineering – NIST