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SAP Updated C_C4H51_2405 Exam Questions and Answers by lucian

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SAP C_C4H51_2405 Exam Overview :

Exam Name: SAP Certified Associate - Implementation Consultant - SAP Service Cloud
Exam Code: C_C4H51_2405 Dumps
Vendor: SAP Certification: SAP Certified Associate
Questions: 80 Q&A's Shared By: lucian
Question 16

You plan a product recall with the help of automatically generated tickets. Which tool do you use?

Options:

A.

Ticket routing rules

B.

Realignment runs

C.

Maintenance plan

D.

Activity planner

Discussion
Question 17

What are some SAP recommended guiding principles to achieve clean core operations? Note: There are 3correct answers to this question.

Options:

A.

Establish regular housekeeping tasks and procedures.

B.

Define roles and responsibilities as part of a process transformation office.

C.

Establish release management.

D.

Integrate clean core practices in the end-to-end value process chain.

E.

Establish an organizational structure, technical foundation, and transformation methodology for clean core.

Discussion
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Question 18

Which object is mandatory to integrate emails in tickets?

Options:

A.

Service organization

B.

Branding template

C.

Document type

D.

Service level agreement

Discussion
Question 19

Which elements can be used to determine the reaction time in service level agreements? Note: There are 2correct answers to this question.

Options:

A.

Sales contract

B.

Maintenance plan

C.

Custom fields

D.

Priority

Discussion
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