IIBA Updated CBAP Exam Questions and Answers by franco

The BA should inform the stakeholders that the regulatory requirement takes precedence over other requirements, because it is a mandatory constraint that must be satisfied by the solution. The BA should explain the rationale and implications of the regulatory requirement, and how it affects the other requirements and the solution scope. The BA should also seek to resolve any conflicts or issues that may arise from the stakeholders, and ensure that they understand and accept the priority of the regulatory requirement. Measuring the value of the other requirements against the penalty of not meeting the regulatory requirement, comparing the regulatory requirement to the recommended solution, or determining a means to work around the regulatory requirement are not the best options, because they do not address the root cause of the problem and may result in non-compliance, legal liability, or stakeholder dissatisfaction. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 3: Requirements Life Cycle Management, page 122
• Business Analysis Body of Knowledge (BABOK) Guide, Version 3, Chapter 3: Requirements Life Cycle Management, section 3.5: Prioritize Requirements, page 62
• Business Analysis Professional Resources, IIBA Resource Collection, Business Analysis Body of Knowledge (BABOK) Guide
• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Skillsoft Book, Chapter 3: Requirements Life Cycle Management, page 122

 The BA is facing a situation where the stakeholders are not cooperating or engaged in the business analysis activities. To resolve this issue, the BA needs to use the competencies of negotiation, conflict resolution, and effective communication. Negotiation is the ability to reach an agreement that is acceptable to all parties involved. Conflict resolution is the ability to manage and resolve disagreements or disputes among stakeholders. Effective communication is the ability to convey information clearly and accurately, and to listen and respond appropriately to the needs and concerns of others. These competencies will help the BA to understand the root causes of the stakeholders’ resistance, address their expectations and interests, and persuade them to participate and collaborate in the business analysis process. References: CBAP Competencies, CBAP Handbook, CBAP Study Guide

A project schedule network diagram is a graphical representation of the logical relationships among the project activities. It shows the dependencies, sequence, and duration of all the activities in a project. A project schedule network diagram is always laid out in a left to right display to properly reflect the chronology of all project work. The diagram can be drawn using different methods, such as the precedence diagramming method (PDM), the arrow diagramming method (ADM), or the graphical evaluation and review technique (GERT). References:

• Project Schedule Network Diagrams from the Project Management Body of Knowledge (PMBOK® Guide) - Sixth Edition
• Schedule Network Analysis from the Business Analysis Body of Knowledge (BABOK® Guide) - Version 3

The product scope statement defines the deliverable the customer is expecting. It describes the features, functions, and characteristics of the product, service, or result that will be produced by the project. It also defines the acceptance criteria, assumptions, and constraints related to the product scope. The product scope statement is a key input for developing the project scope statement, which defines the work that needs to be done to deliver the product scope. The product scope statement is usually created by the business analyst in collaboration with the customer and other stakeholders, and approved by the solution owner. References: IIBA BABOK Guide v3, section 5.1.2, page 162; CBAP / CCBA Certified Business Analysis Study Guide, chapter 6, page 233; Free CBAP CBAP® Exam Questions - IIBA CBAP Exam - Study4Exam, question 242.