IIBA Updated CBAP Exam Questions and Answers by aura

 A plan-driven approach to business analysis planning and monitoring is one that follows a predefined and detailed plan for the business analysis activities, deliverables, and tasks. A plan-driven approach is usually preferred when the scope, requirements, and solution are well-defined and stable, and when the stakeholders have a high degree of agreement and alignment. A plan-driven approach typically requires a significant amount of formality and detail in the documentation, approval, and communication of the requirements and the business analysis work. A plan-driven approach is also known as a predictive or waterfall approach. References:

• BABOK® Guide, p. 13-14
• CBAP / CCBA Certified Business Analysis Study Guide, p. 27-28
• Certified Business Analysis Professional™ (CBAP®) | Coursera, Course 1, Week 2, Video: “Business Analysis Planning and Monitoring”

Problem tracking is not a technique for conducting elicitation, but rather a technique for managing requirements. Problem tracking is used to identify, document, and resolve issues that arise during the business analysis process. Problem tracking helps to ensure the quality and validity of the requirements and the solutions. References:

• CBAP / CCBA Certified Business Analysis Study Guide, 2nd Edition, Chapter 4: Elicitation and Collaboration, p. 177
• BABOK® Guide, Section 4.2: Conduct Elicitation, p. 106-107
• BABOK® Guide, Section 4.6: Manage Requirements, p. 121-122

 Solution scope is the set of capabilities a solution must deliver in order to meet the business need. It describes what is included in the solution, such as features, functions, and characteristics. Solution scope is not concerned with how the solution is delivered, but rather what the solution is. Solution scope is defined by the business analyst based on the business needs and requirements of the stakeholders. References:

• Business Analysis Professional (CBAP) Certification
• Solution Scope – An Insight
• Solution Scope vs. Project Scope

 Videoconferencing is a communication technique that allows business analysts to interact with stakeholders who are not collocated. It enables real-time audio and visual communication, which can facilitate collaboration, feedback, and decision making. Videoconferencing can also help build rapport and trust among stakeholders, as well as reduce travel costs and time. Videoconferencing is one of the many communication techniques that business analysts can use to elicit information and collaborate with stakeholders in different geographical locations1234. References: 1: How to create a business analysis communication plan - Lucidchart 2: Business Analysis Techniques: Eliciting Information and Collaborating with Stakeholders 3: Key sets of BA: analysis andcommunication techniques - Exposit 4: Communication strategy for stakeholder engagement – SustaiNet