Exin marks4sure exin-itil Itil-f Book by Hashim q32 vce pdf

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Exam Name:	ITIL Foundation
Exam Code:	ITIL-F Dumps
Vendor:	Exin	Certification:	Exin-ITIL
Questions:	324 Q&A's	Shared By:	hashim

Question 40

Service design emphasizes the importance of the "Four Ps". These "Four P's" include Partners, People, Processes and one other "P". Which of the following is the additional "P"?

Options:

Profit

Preparation

Products

Potential

Discussion

Question 41

Which role is accountable for the operational management of a process?

Options:

Process practitioner

Process manager

Service manager

Change manager

Discussion

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Question 42

Who is responsible for defining metrics for change management?

Options:

The change management process owner

The change advisory board (CAB)

The service owner