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Exin Updated ITIL-F Exam Questions and Answers by genevieve

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Exin ITIL-F Exam Overview :

Exam Name: ITIL Foundation
Exam Code: ITIL-F Dumps
Vendor: Exin Certification: Exin-ITIL
Questions: 324 Q&A's Shared By: genevieve
Question 8

Which of the following in NOT an objectives of the operations management function?

Options:

A.

Swift application of skills to diagnose any IT Operations failures that occur

B.

Delivering Operational improvements to achieve reduced costs.

C.

Management of the definitive media library (DML)

D.

Maintenance of status quo to achieve stability of day to day processes and activities

Discussion
Question 9

Which of the following correctly states the relationship between urgency, priority and impact?

Options:

A.

Impact, priority and urgency are independent of each other

B.

Urgency should be based on impact and priority

C.

Impact should be based on urgency and priority

D.

Priority should be based on impact and urgency

Discussion
Question 10

Which is one of the five aspects of service design?

Options:

A.

Management information systems and tools

B.

Risk analysis and management approach

C.

Management policy for business case creation

D.

Corporate governance and policy

Discussion
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Question 11

Service transition contains detailed descriptions of which processes?

Options:

A.

Change management, service asset and configuration management, release and deployment management

B.

Change management, capacity management event management, service request management

C.

Service level management, service portfolio management, service asset and configuration management

D.

Service asset and configuration management, release and deployment management, request fulfilment

Discussion
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