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Salesforce Updated Salesforce-Slack-Administrator Exam Questions and Answers by amelia-rose

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Salesforce Salesforce-Slack-Administrator Exam Overview :

Exam Name: Salesforce Certified Slack Administrator Exam
Exam Code: Salesforce-Slack-Administrator Dumps
Vendor: Salesforce Certification: Salesforce Administrator
Questions: 206 Q&A's Shared By: amelia-rose
Question 48

A project team in charge of implementing Slack plans to check in with their executive team three months after the launch. The goal of this check-in meeting is to define the success of Slack at the organization.

What should the team do to prepare for this milestone most effectively?

Options:

A.

Show the progress that has been made on configuring single sign-on (SSO) and training the IT help desk team on Slack’s admin capabilities.

B.

Meet with key business units to identify and measure opportunities to improve productivity using Slack.

C.

Prepare to show the executive team the admin console so they understand the depth of settings and policies available in Slack.

D.

Display the number of weekly active members in Slack, trending from the beginning of the launch to the three-month mark.

Discussion
Question 49

Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.

How should Asher respond to this request?

Options:

A.

Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.

B.

Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.

C.

Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.

D.

Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they're requesting assistance.

Discussion
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Question 50

You're an Org Owner at a 10,000-person company that uses Slack across the

organization.

In a recent feedback survey, employees have expressed the following frustrations:

1. There are too many discreet silos between teams.

2. The organization is not very transparent.

3. It is difficult to locate important information.

In developing a plan to address these concerns, IT leadership asks you to provide

metrics that can be tracked over the course of the next year to help measure

progress towards increasing transparency.

What type of data would you recommend the team track?

(Select the best answer.)

Options:

A.

Number of weekly active members (i.e., active in the last 7 days)

B.

Percentage of messages viewed in public channels vs. in private channels and direct messages (DMs)

C.

Number of multi-workspace channels across the organization

D.

Percentage of message engagement in org-wide announcements channels in the last six months

Discussion
Question 51

You're an Org Admin who is tasked with auditing all guest accounts in your company's Slack Enterprise Grid organization. The organization consists of two workspaces.

What is the most efficient way for you to gather this information?

(Select the best answer.)

Options:

A.

Gather the data from the Manage Members section of each workspace's administration dashboard.

B.

Open a ticket with Slack's Customer Experience team to see which guest accounts are active.

C.

Export the data from the Members section of the org analytics dashboard.

D.

Export the data using the Export Data tab in the org administration dashboard.

Discussion
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