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Pegasystems Updated PEGAPCDC87V1 Exam Questions and Answers by libby

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Pegasystems PEGAPCDC87V1 Exam Overview :

Exam Name: Certified Pega Decisioning Consultant (PCDC) 87V1
Exam Code: PEGAPCDC87V1 Dumps
Vendor: Pegasystems Certification: Pega Decisioning Consultant
Questions: 184 Q&A's Shared By: libby
Question 32

MyCo, a telecom company, introduced fiber optic service in the northern region of the country. They want to advertise this service on their website by using a banner and target the customers living in that area.

What do you need to configure in the Next-Best-Action Designer to implement this requirement?

Options:

A.

Applicability rules

B.

Audience

C.

Prioritization formula

D.

Customer segment

Discussion
Question 33

Reference module: Next-Best-Action in an omnichannel environment

A bank uses Pega Customer Service in its contact center. When a call comes in, it is routed to a service representative. Once the service representative accepts the call, the Customer Decision Hub (CDH) determines the Next-Best-Action to be offered to the customer. What two pieces of information is used by the Customer Decision Hub to determine the Next-Best-Action recommendations? (Choose Two)

Options:

A.

The previous customer’s profile

B.

Call context

C.

Customer Profile

D.

The service representative’s profile

Discussion
Question 34

A bank wants to automatically pause actions that are shown too often for a specific time period. Which rules do you need to define?

Options:

A.

Suitability rules

B.

Eligibility rules

C.

Suppression rules

D.

Applicability rules

Discussion
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Question 35

A bank has several credit card offers defined under the sales issue / credit card group. The card_type action property for some of the cards is set to VISA and for others to Mastercard. The bank wants to limit the total number of VISA cards sent via email in an outbound run. How do you implement this requirement?

Options:

A.

Define an action-level constraint for each of the actions separately

B.

Define a property constraint based on the value of the card_type action property

C.

Move the VISA and Mastercard actions to separate groups, then define two separate volume constraints

D.

Define a group-level constraint to limit all credit cards

Discussion
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