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Cisco Updated 700-805 Exam Questions and Answers by sahib

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Cisco 700-805 Exam Overview :

Exam Name: Cisco Renewals Manager (700-805 CRM)
Exam Code: 700-805 Dumps
Vendor: Cisco Certification: Cisco Specialist
Questions: 99 Q&A's Shared By: sahib
Question 8

Which case represents a risk of renewal where a mitigation analysis will help obtain a more desired outcome?

Options:

A.

The adoption rate is 50%under the expected level and the plan is six months before the expiration date.

B.

There are no open incidents 30 days before renewal dates.

C.

Customer is willing to subscribe to a recommendation case to be publicly communicated.

D.

The health index of a customer is over expected targets with no red flags.

Discussion
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Question 9

Which statement best describes the Success Plan?

Options:

A.

a document capturing a comprehensive view of all customer health scores

B.

a tool for report ng actions to management

C.

a shareable document that captures all account activities

D.

the blueprint for account teams to achieve customer success

Discussion
Question 10

An important Cisco customer has a large number of individual licenses for Cisco One in Enterprise Networking and engages many Webex users. The customer has expressed the intention to grow both groups and needs a compelling and simplified proposal.

Which Cisco offer represents the best value for the customer?

Options:

A.

Propose to migrate to perpetual model.

B.

Suggest as implied discount DSA with the total of licenses from each product Cisco One and Webex.

C.

Ask Cisco team to engage into a Smart Account or Enterprise Agreement and propose a creation of a Customer Success Plan.

D.

Prepare a Partner Branded Managed Service deal.

Discussion
Question 11

How does a Renewals Manager work with a Customer Success Manager and other Customer Success roles?

Options:

A.

by delegating all tasks to them

B.

by overseeing the team's performance and providing feedback

C.

by collaborating to understand customer goals and satisfaction

D.

by ensuring everyone works in clear silos with minimal interaction

Discussion
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