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B2B Service Oracle B2B Service 2022 Implementation Professional

Oracle B2B Service 2022 Implementation Professional

Last Update Jan 30, 2025
Total Questions : 75

To help you prepare for the 1z0-1064-22 Oracle exam, we are offering free 1z0-1064-22 Oracle exam questions. All you need to do is sign up, provide your details, and prepare with the free 1z0-1064-22 practice questions. Once you have done that, you will have access to the entire pool of Oracle B2B Service 2022 Implementation Professional 1z0-1064-22 test questions which will help you better prepare for the exam. Additionally, you can also find a range of Oracle B2B Service 2022 Implementation Professional resources online to help you better understand the topics covered on the exam, such as Oracle B2B Service 2022 Implementation Professional 1z0-1064-22 video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Oracle 1z0-1064-22 exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.

Questions 2

Which two options are true about role synchronization for Digital Customer Service (DCS)?

Options:

A.  

is required for every DCS instance

B.  

also synchronizes userIDs and passwords between DCS and Engagement Cloud

C.  

enables DCS user authentication through an identity management service (such as Engagement Cloud identity management)

D.  

is real time

Discussion 0
Questions 3

Your customer sells many kinds of specialized electronics equipment. When creating a service request (SR), an agent searches the product categories and chooses the appropriate type of equipment for that SR.

Identify three advantages of selecting the category correctly.

Options:

A.  

The hierarchical structure of the categories helps to improve the service request classification.

B.  

Categories determine the steps an agent must follow to close the service request.

C.  

Categories facilitate the assignment of an agent to the service request.

D.  

Categories improve the filtering ofKnowledge articles that might contain a potential solution to the problem.

E.  

Filter the selection of the product related to the service request, when filtering by a particular category.

Discussion 0
Questions 4

Your customer has warned you that non-English speakers are going to get access to articles but all your articles are written in English.

Whichoption allows the customer to address the problem, so that all users can get articles in their native language?

Options:

A.  

Modify the original base locales of the articles to match the target language.

B.  

Deploy the Auto-Translate option on existing articles andturn on the “auto-Translate new articles” feature.

C.  

Enable new locales for the languages to be used and provision designated users to translate the articles.

D.  

Diagnose the usage of the articles to eliminate all nonused documents to avoid unnecessary translations.

Discussion 0
Questions 5

Which four statements are correct about hotkeys for Action Commands?

Options:

A.  

They allow a user to escalate a service request.

B.  

They have default values.

C.  

They can all be modified.

D.  

They allow a user to forward a service request.

E.  

They can be assigned to a custom action script.

F.  

They allow a user to copy a service request.

Discussion 0
Ivan
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Elis Sep 17, 2024
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Ayesha
They are study materials that are designed to help students prepare for exams and certification tests. They are basically a collection of questions and answers that are likely to appear on the test.
Ayden Oct 16, 2024
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Rosalie
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Maja Aug 30, 2024
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