Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Last Update Apr 1, 2025
Total Questions : 60
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Which two nodes on the PCCE/UCCE script are responsible for routing calls to the VRU? (Choose two.)
What are two operations supported by the Agent Bulk Import Tool? (Choose two.)
ABC customer needs to have an External configure bridge for Mobile Agent agent greetings with an Average greeting time of 10 secs and a Mobile Agent call rate of 8 secs. What is the required number of conference bridge resources?
Which two data sources are created in CUIC by default once the installation is completed? (Choose two.)
TESTED 02 Apr 2025
