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Cisco Updated 500-443 Exam Questions and Answers by malia

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Cisco 500-443 Exam Overview :

Exam Name: Advanced Administration and Reporting of Contact Center Enterprise (CCEAAR)
Exam Code: 500-443 Dumps
Vendor: Cisco Certification: Cisco Certification
Questions: 60 Q&A's Shared By: malia
Question 16

How is Mobile Agent implemented?

Options:

A.

Both CUCM based and CTIOS silent monitoring are supported for Mobile agent silent monitoring.

B.

Remote CTI Port DM is used oy the agent at loom and is where callers are routed when this agent is selected

C.

iBoth RCP and LCP CTI ports are linked with PG and Call control for those ports are provided by PG through JTAPI to CM.

D.

Local CTI Port is good enough for logged-in Mobile Agent and full functionality.

Discussion
Question 17

What are two usages for Call Studio Database lookup? (Choose two.)

Options:

A.

Account Type

B.

Play media

C.

Get Digit

D.

Claim Number

E.

Dialtone

Discussion
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Question 18

What are two stock or customized views that are available for the CUIC reports? (Choose two.)

Options:

A.

HTML View

B.

XML View

C.

Gantt View

D.

Pie Chart View

E.

Bar Chart View

Discussion
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