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ACSS-3300 Avaya Aura® Contact Center Administration Exam

Avaya Aura® Contact Center Administration Exam

Last Update Apr 1, 2025
Total Questions : 66

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Questions 2

A customer with Avaya Aura® Contact Center (AACC) has written a script application. The Problem View is showing a syntax error with the following area of script:

IF DAY OF WEEK EQUALS MONDAY..FR1DAY THEN

What is the correct syntax required for this application?

Options:

A.  

IF DAYS OF WEEK EQUALS MONDAY..FRIDAY THEN

B.  

IF DAY OF WEEK EQUAI S MON..FRI THEN

C.  

IF DAY OF WEEK - MONDAY FRIDAY THEN

D.  

IF DAY OF WEEK = MONDAY..FRIDAY THEN

Discussion 0
Questions 3

The administrator has created a primary flow application that will point to a secondary flow application.

From the block palette, which block is used to point one script to another?

Options:

A.  

Anchor Block

B.  

Logic Block

C.  

Reference Block

D.  

Anonymous Block

Discussion 0
Questions 4

Some variables can have a list or range of values instead of only a single value. On creation of these global variables the class type set is selected.

Which three variables types support this class type? (Choose three.)

Options:

A.  

Skillset

B.  

Music

C.  

Agent Identification (Agent_ID)

D.  

Day

E.  

Integer

Discussion 0
Questions 5

A customer with Avaya Aura® Contact Center (AACC) launches Orchestration Designer (OD) and the OD displays four views.

Which view provides a snapshot of the latest and most up-to-date data from the AACC?

Options:

A.  

the Contact Center Manager Administration View

B.  

the Synchronization View

C.  

the Contact Center View

D.  

the Local View

Discussion 0
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