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Apple Certified Support Professional Apple Device Support Exam (SUP-2024)

Apple Device Support Exam (SUP-2024)

Last Update Oct 17, 2024
Total Questions : 141

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Questions 2

You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect. Which menu option should you choose to see current activity in Apple Configurator?

Options:

A.  

View > Activity

B.  

View > Show Status Bar

C.  

Actions > Open Activity

D.  

Window > Activity

Discussion 0
Questions 3

What should you do if an app on your iPhone stops responding?

Options:

A.  

Delete the app, then redownload from the App Store.

B.  

Reset all settings.

C.  

Restart the device.

D.  

Force the app to close and reopen the app.

Discussion 0
Questions 4

What's the first action you should try when an app is unresponsive?

Options:

A.  

Contact the developer

B.  

Force the app to quit and reopen it

C.  

Update iOS or iPadOS

Discussion 0
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Questions 5

Which three peripherals can you share between iPad and Mac when using Universal Control?

Options:

A.  

Trackpad

B.  

Apple Pencil

C.  

Keyboard

D.  

Touch ID

E.  

Mouse

Discussion 0

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