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SAP Updated C_C4H510_04 Exam Questions and Answers by fredrick

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SAP C_C4H510_04 Exam Overview :

Exam Name: SAP Certified Application Associate - SAP Service Cloud 2011
Exam Code: C_C4H510_04 Dumps
Vendor: SAP Certification: SAP Certified Application Associate
Questions: 114 Q&A's Shared By: fredrick
Question 16

Which types of categories can be used in the service catalog? Note: There are 3 correct answers to this question.

Options:

A.

Incident category

B.

Cause category

C.

Process category

D.

Maintenance category

E.

Warranty category

Discussion
Question 17

Which transactional data is replicated unidirectionally from SAP Service Cloud to SAP CRM?

Options:

A.

Contracts

B.

Tickets

C.

External pricing

D.

Activities

Discussion
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