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Salesforce Updated Salesforce-Communications-Cloud Exam Questions and Answers by rayaan

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Salesforce Salesforce-Communications-Cloud Exam Overview :

Exam Name: Salesforce Communications Cloud Accredited Professional (AP) Exam
Exam Code: Salesforce-Communications-Cloud Dumps
Vendor: Salesforce Certification: Accredited Professional Certification
Questions: 77 Q&A's Shared By: rayaan
Question 16

Universal containers want to include Product A every time they sell the bundle B. Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

Options:

A.

Configure the cardinality Min as 0, Max 1 and default as 1.

B.

Configure the cardinality Min as 1, Max 1 and default as 1

C.

Add an Auto Add rule to include product A with bundle B

D.

Add a Recommendation rule for Product A when bundle B is added

Discussion
Question 17

UC offers business internet to its customers. UC has two requirements based on customer regions in order to offer competitive prices in each region and customer must able to see prices before adding to cart. What are the two ways customer meet this requirement?

Options:

A.

Create price list and price list entries associated with context Rules per region

B.

Create an attribute on business internet offers and use attribute based pricing

C.

Create price list per region and use context Rules to determine the correct Price List

D.

Create base price list and multiple child price list per region

Discussion
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Question 18

Universal Containers (UC) is implementing communication cloud one of the key drivers of their digital transformation is to migrate their high number of B2C customer churn over the past few years. Which two actions will help identify and proactively reduce churn while minimizing the implementation effect.

Options:

A.

Create Churn trend reports in CRM Analytics that brings the data from communication cloud and legacy system to identify the customer likely to churn

B.

Expose next best action based on Einstein Discovery prediction to give the customer a discount if they are likely to churn.

C.

Create a churn trend app from a template in CRM analytics to identify customer likely to churn

D.

Create a churn trend report via salesforce report based on disconnect order to identify customers likely to churn

Discussion
Question 19

Universal containers (UC) is a communication service provider using commination cloud. UC plans to migrate their B2C customer and their customer services into communication cloud. UC have configured the products in the Enterprise product catalog. Which entities must be migrated and in which sequence to accomplish the migration?

Options:

A.

User, Contacts, Consumer Account, Billing Account, Service Account, Subscriptions, Assets

B.

Users, Consumer Account, Billing Account, Service Account, Contacts, Assets

C.

User, Consumer Account, Billing Account, Service Account, Contacts, Assets Line Items, Assets

D.

User, Person Account, Billing Account, Service Account, Contacts, Assets.

Discussion
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