Salesforce crack4sure certified-strategy-designer Actual Questions by Wren q49 vce pdf

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Exam Name:	Salesforce Certified Platform Strategy Designer (Plat-UX-102)
Exam Code:	Certified-Strategy-Designer Dumps
Vendor:	Salesforce	Certification:	Salesforce Strategy Designer
Questions:	150 Q&A's	Shared By:	wren

Question 36

Cloud Kicks wants to create a loyalty program to deepen the engagement of its customers.

When evaluating ideas for this program, which criteria should strategy designers use?

Options:

Desirability, viability, and feasibility

Novelty, privacy, and

Competitive advantage, impact, and own ability

Discussion

Question 37

Cloud Kicks (CK) is designing an in-person experience for customers who purchase its products. This will include the ability to schedule and manage appointments as well as see when the delivery vehicle is on the way.

Which Salesforce product should CK invest in to efficiently enable the desired experience?

Options:

Scheduler

Service Goud

Field Service

Discussion

Question 38

A strategy designer is working on a future digital commerce vision for Cloud Kicks.

What should the designer focus on when engaging technical stakeholders7

Options:

Minimize technical stakeholders' input at this early stage.

Ensure all ideas have buy-in from technical stakeholders.

Explore feasibility and opportunities for future innovation.

Discussion

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Question 39

A global retailer has received customer complaints because items that are advertised sell out too

quickly. There is a disconnect between marketing and fulfilment teams and their systems.

Which tool should the strategy designer use to identify the root causes, dependencies, and

opportunities for improvement?

Options:

Service blueprint

Journey map

Stakeholder interviews