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Salesforce Updated Advanced-Cross-Channel Exam Questions and Answers by darla

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Salesforce Advanced-Cross-Channel Exam Overview :

Exam Name: Salesforce Advanced Cross Channel Accredited Professional Exam
Exam Code: Advanced-Cross-Channel Dumps
Vendor: Salesforce Certification: Accredited Professional Certification
Questions: 80 Q&A's Shared By: darla
Question 12

Benefit of IS(advanced real-time personalization across various channel, unified customer profile) ----

Options:

A.

Understand, decide act

B.

Listen, Understand , Act

Discussion
Question 13

What are three out of-the-box product capabilities of Interaction Studio? 1m 13s

Options:

A.

E-commerce point of sale features

B.

A single customer profile that unifies data of each individual

C.

Behavioral tracking of each visitor or customer with business context

D.

Machine learning and Al functionality

E.

Managing Direct mail campaigns

Discussion
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Libby Aug 9, 2024
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Question 14

What is true about SMS keywords other than HELP and STOP?

Options:

A.

keywords in parent business unit are automatically available to all child business units

B.

keywords in child business unit can be shared between other child business units

C.

keywords in parent or child business unit are available only in that business unit

D.

keywords in parent business unit can be shared to any child business units

Discussion
Question 15

Difference between inbox message and in app message.

Options:

A.

Inbox message is displayed and stored in device in app message is displayed only 1 time

B.

Inbox message is displayed once but in app message is displayed repeatedly

C.

Inbox messages can be used only in los whereas in app message can also be used in android

Discussion
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