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Salesforce Updated OmniStudio-Consultant Exam Questions and Answers by aden

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Salesforce OmniStudio-Consultant Exam Overview :

Exam Name: Salesforce Certified OmniStudio Consultant Exam (SU24)
Exam Code: OmniStudio-Consultant Dumps
Vendor: Salesforce Certification: Salesforce Consultant
Questions: 117 Q&A's Shared By: aden
Question 12

Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.

According to best practice, what data source should be used?

Options:

A.

Streaming API

B.

DataRaptor Extract

C.

REST

D.

Integration Procedure

Discussion
Question 13

A business wants to display cases for an account using FlexCards. The cases should be organized in a tabular list by case status, so that Escalated cases appear first, followed by Active and Closed cases.

Which FlexCard feature should the consultant recommend to meet this requirement?

Options:

A.

flyout with child FlexCards with conditions to filter by case status

B.

States with conditions to filter by case status

C.

A Datatable element with the Group By property

D.

Child FlexCards in a parent FlexCard with the Group By property

Discussion
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Question 14

A consultant has a project with the following requirement: "Agents need to follow a standard customer greeti…. script in order to ensure brand consistency."

Which OmniScript element should the consultant recommend to ensure the agents can see and follow these standard scripts?

Options:

A.

Input Block

B.

Text Area

C.

Headline

D.

Step

Discussion
Question 15

which Action element redirects the user outside an LWC OmniScript?

Options:

A.

Response

B.

Done

C.

Post to Object

D.

Navigate

Discussion
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