Salesforce Updated PDI Exam Questions and Answers by lochlan

A company decides to implement a new process where every time an Opportunity is created, a follow up Task should be created and assigned to the Opportunity Owner.

What is the most efficient way for a developer to implement this?

Universal Hiring uses Salesforce to capture job applications. A salesforce administrator created two custom objects; Job__c acting as the master object, to Application_c acting as the detail.

Within the Job__c object, a custom multi-select picklist, preferred _Locations__c, contains a list of approved states for the position. Each Job_Application__c record relates to a Contact within the system through a master-detail relationship.

Recruiters have requested the ability to view whether the Contact's Mailing State value matches a value selected on the Preferred Locations__c field, within the Job_Application__c record. Recruiters would like this value to be kept in sync if changes occur to the Contact's Mailing State.

What is the recommended tool a developer should use to meet the business requirement?

Universal Containers (UC) wants to lower its shipping cost while making the shipping process more efficient. The Distribution Officer advises UC to implement global addresses to allow multiple Accounts to share a default pickup address. The developer is tasked to create the supporting object and relationship for this business requirement and uses the Setup Menu to create a custom object called "Global Address".

Which field should the developer add to create the most efficient model that supports the business need?

Cloud Kicks has a multi-screen flow that its call center agents use when handling inbound service desk calls.

At one of the steps in the flow, the agents should be presented with a list of order numbers and dates that are retrieved from an external order management system in real time and displayed on the screen.

What should a developer use to satisfy this requirement?