Exam Name: | Certification Preparation For Community Cloud Consultants (SU24) | ||
Exam Code: | CRT-271 Dumps | ||
Vendor: | Salesforce | Certification: | Community Cloud |
Questions: | 285 Q&A's | Shared By: | lennox |
Universal Containers needs to create a Support Community with the following requirements: • Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively. • A customer user should be able to see all cases opened for their account, including cases opened by their colleagues. • Customer users must be able to collaborate with all Community users. What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
Universal Containers builds a Community with public access to Knowledge Articles and Q&A. The developer builds a Visualforce page that shows Known Issues on their products. The developer uses a custom object to store Known Issues with an org-wide default sharing setting to Public Read/Write. Unauthenticated users receive an error message when they try to load the page. What should the Salesforce Admin do to troubleshoot this issue?
Universal Containers is launching a support Community with the following requirements:• The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.• The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.• They have 50 Salesforce Live Agent Licenses provisioned in their org. Which two actions should the Salesforce Admin take to meet these requirements? Choose 2 answers