Pegasystems actualtests pegasystems Pegacplsa88v1 Questions Answers by Dana q170 vce pdf

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Exam Name:	Certified Pega Lead System Architect (CPLSA) Exam 8.8
Exam Code:	PEGACPLSA88V1 Dumps
Vendor:	Pegasystems	Certification:	Certified Lead System Architect (CLSA)
Questions:	238 Q&A's	Shared By:	dana

Question 44

MyCo, a telecom company, developed a new data plan group to suit the needs of its customers. The following table lists the three data plan actions and the criteria that customers must satisfy to qualify for the offer:

Questions 44

How do you configure the engagement policies to implement this requirement? Choose the engagement policy level that is best-suited for each criterion

Questions 44

Options:

Discussion

Answer:

Answer:

Explanation:

Criterion 1: Owns a smart mobile

Engagement Policy Level: Group level

Explanation: The criterion "Owns a smart mobile" applies to all data plans and can be considered a group-level policy. It filters the audience at a broader level to ensure they have a smart mobile device.

Criterion 2:

Under graduation student

Engagement Policy Level: Issue level

Explanation: The criterion "Under graduation student" applies to multiple data plans (1 GB and 3 GB) and is more specific to the issue of targeting educational segments. Thus, it is suitable at the issue level.

Criterion 3:

Post graduation student

Engagement Policy Level: Action level

Explanation: The criterion "Post graduation student" is specific to the 5 GB plan and is most appropriate at the action level. This level ensures the targeting is precise for this particular plan.

New customer

Engagement Policy Level: Group level

Explanation: The criterion "New customer" can be applied across multiple offers and thus is suitable for the group level to broadly target new customers.

Existing customer

Engagement Policy Level: Action level

Explanation: The criterion "Existing customer" is applied at the action level to ensure specific offers (3 GB and 5 GB plans) are appropriately targeted to customers who already have a relationship with the company.

Step by Step Comprehensive Detailed Explanation with References:

Group Level Engagement Policy:

Conditions that apply broadly across multiple offers or groups of offers fall under group-level policies. Examples include owning a smart mobile and being a new customer.

Issue Level Engagement Policy:

Conditions that are relevant to a specific issue, such as educational status for specific data plans, are categorized under issue-level policies. This ensures that offers targeting undergraduates are consistently managed.

Action Level Engagement Policy:

Conditions that are specific to individual actions or offers are best managed at the action level. This includes targeting post-graduation students for the 5 GB plan and existing customers for specific plans to ensure precise targeting.

References: Pega's best practices for engagement policies recommend using group-level policies for broad criteria, issue-level for segment-specific conditions, and action-level for highly specific targeting to ensure effective and relevant customer engagement.

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Question 45

Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and 4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed.

Which two techniques help you troubleshoot the problem? (Choose Two)

Options:

Review Performance Alerts and Exceptions in PDC.

Review a Production Tracer Log using SMA.

Review Alerts and Exceptions using PLA.

Review Performance Alerts and Exceptions in AES.

Discussion

Question 46

A banking application deals with multiple loan applications and credit card issues in an application based on Pega software, and for customer complaint handling, the bank uses a non-Pega application. A bank representative needs to work on the tasks that come through both apps.

This requirement can be achieved by using multiple approaches, but as an LSA, which one of the following approaches would you suggest?

Options:

Use a remote case type, because it gives a unified view of work on multiple tasks without switching between applications.

Use Pega Process Fabric Hub, because it gives a unified view of work on multiple tasks without switching between applications.

Use a mashup that would render the necessary application screen based on the request type.

Use the DX API, which would render the necessary application screen based on the request type.

Discussion

Question 47

XYZ Corporation wants to ensure that every attempt by a developer to check a rule into a certain ruleset version is reviewed before that rule is allowed to be checked in. The rule should be automatically sent back to the developer without being checked in if all warnings are not justified and the fields on the history tab are not complete.

How do you address this requirement?

Options:

Prior to the first assignment in the ApproveRuleCheckin flow, add a decision shape where one output connector is equivalent to the submitting the SendBack flow action.

Implement a CheckForCustomWarnings activity for each rule included in the requirement. The activity issues a warning whenever the requirement's history tab criteria are not met.

Override the FindReviewers decision tree to invoke a when rule that evaluates the criteria, if the when rule returns true, the decision tree returns SendBack.

Override the SendBack Flow Action adding a pre-ctivity that transfers the assignment to the create operator if the rule's criteria are not met.