Microsoft help2pass passed Exam Today Pl-600 by Ema q84 vce pdf

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Exam Name:	Microsoft Power Platform Solution Architect
Exam Code:	PL-600 Dumps
Vendor:	Microsoft	Certification:	Microsoft Certified: Power Platform Solution Architect Expert
Questions:	247 Q&A's	Shared By:	ema

Question 28

You are designing tables and columns for a Microsoft Power Platform solution

The solution will contain an interactive experience dashboard.

You need to ensure that the columns you create can be used as global filters for the dashboard

Which two data types can you use? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point

Options:

Yes/No

Choice

Text

Multiline Text

Lookup

Discussion

Question 29

A company uses Dynamics 365 Field Service to manage onsite services provided by frontline workers. The company has the following requirements:

• Onsite inspectors must be able to collaborate with remote inspectors to carry out inspections.

• Customer support teams must be able to easily manage and maintain knowledge articles based on customer questions and feedback.

You need to recommend a product that can be implemented for each requirement.

Which products should you recommend? To answer, select the appropriate options in the answer area.

NOTE: Each correct selection is worth one point

Questions 29

Options:

Discussion

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Question 30

You are reviewing a list of business requirements submitted by a plumbing company.

The company has the following requirements:

Send articles to technicians to allow technicians to help customers resolve issues.

Track work progress and inspections at customer sites.

Schedule technicians for service appointments.

You need to recommend solutions to meet the customer’s requirements.

What should you recommend? To answer, drag the appropriate solutions to the correct business requirements. Each solution may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

Questions 30

Options:

Discussion

Question 31

A company provides professional development certifications to technologies around the world. The company uses multiple call centers to support customers. The company plans to implement Dynamics 365 Customer Service.

The company must increase productivity for call center employees. The solution must meet the following requirements:

Handle multiple customer interactions at once

Ensure that users can access information from several business applications.

Interact with customers by using the following channels: chat, phone calls, emails, and online reviews.

Implement all functionality in a single interface.

You need to recommend a solution that meets the requirements of the company.

What should you recommend?

Options:

Omnichannel for Customer Service

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