IIBA Updated ECBA Exam Questions and Answers by cian

They elicit the actual needs of stakeholders, not simply capture their expressed desires. IT Business Analysis activities may be performed in many job titles or organizational roles.

 Stakeholder analysis is a technique used by business analysts to understand the attitudes and influence of various stakeholders. This involves identifying stakeholders, assessing their interests, influence, and the impact they can have on the project. Understanding stakeholders’ attitudes and influence helps in managing their expectations, securing their support, and mitigating potential risks associated with stakeholder engagement.

References: The BABOK® Guide discusses stakeholder analysis as a part of the underlying competencies that a business analyst should develop. It is crucial for the success of any initiative to identify stakeholders, analyze their influence and impact levels, and maintain communication with them even when situations or people change1. Additionally, stakeholder relationship management is listed as one of the core business analyst skills in the BABOK® Guide2.

A solution is considered successful when it satisfies the business need it was intended to address. This means that the solution has effectively resolved the problem or fulfilled the requirement that prompted its development. While meeting stakeholders’ expectations, ensuring the organization is ready to accept the solution, and having a positive performance evaluation are all important, they are secondary to the primary goal of meeting the business need.

References: The Business Analysis Body of Knowledge (BABOK) guide emphasizes that the success of a solution is measured by its ability to meet the business needs. This aligns with the principles and practices outlined in the resources provided by the International Institute of Business Analysis (IIBA) for business analysis certifications1.

Systems thinking is a crucial skill for business analysts as it enables them to view the enterprise in a holistic manner. This approach helps BAs understand the complex interactions between people, processes, and technology within an organization. It involves recognizing patterns and interrelationships and considering how different systems work together and influence one another within the whole. By applying systems thinking, BAs can better comprehend the broader impacts of any changes to one part of the system on the entire organization. References: The BABOK® Guide outlines the importance of systems thinking as a competency for business analysts, emphasizing its role in understanding the enterprise from a holistic perspective12.