IFSE Institute Updated CIFC Exam Questions and Answers by matias

To fulfill the know your client (KYC) obligation, an advisor must collect and document information about the client’s personal and financial situation, investment objectives, risk tolerance, and investment knowledge. The KYC rule is a regulatory requirement that ensures that the advisor understands the client’s needs and goals, and provides suitable recommendations that match the client’s profile. In this case, Cosmo has provided some information about his personal and financial situation, such as his age, occupation, income, assets, and inheritance. He has also given some indication of his investment objectives, such as saving for retirement, and his investment knowledge, such as making his own investment decisions and preferring balanced funds. However, he has not disclosed his risk tolerance, which is his willingness and ability to accept fluctuations in the value of his investments. Risk tolerance is an important factor that affects the choice of investment strategies and products. Therefore, to complete the KYC process, the advisor needs to obtain additional information about Cosmo’s risk tolerance. References:

• Canadian Investment Funds Course (CIFC) Study Guide, Chapter 1: The Investment Funds Industry, Section 1.4: The Know Your Client (KYC) Rule, page 1-111
• Know Your Client (KYC) Definition - Investopedia2

The investment objective for the $10,000 currently sitting in Lucas’s RRSP is safety of principal, which means that he wants to preserve the value of his investment and avoid any loss of capital. Safety of principal is a suitable objective for Lucas because he plans to withdraw the money in two months for the LLP, which is a very short time horizon. He does not need to generate any income or growth from his investment, as he will use the money to pay for his education expenses. He also does not need to worry about tax-deferral, as the LLP allows him to withdraw money from his RRSP without paying any tax, as long as he meets the eligibility and repayment requirements1. Therefore, Lucas should invest his money in low-risk and liquid assets, such as money market securities or guaranteed investment certificates (GICs), that will protect his principal and ensure that he can access his funds when he needs them. References:

• Canadian Investment Funds Course (CIFC) Study Guide, Chapter 6: Registered Plans, Section 6.4: Lifelong Learning Plan (LLP), page 6-132
• Lifelong Learning Plan (LLP) - Canada.ca1

Sabrina’s RRSP contribution room for Year 3 is $24,270. This is because the maximum contribution limit for Year 3 is $24,270 and Sabrina has always maximized her RRSP contributions, so she has no carry-forward room available.

References: Canadian Investment Funds Course, Chapter 5: Registered Plans

Implied needs of your clients are needs reflected by statements made by clients regarding problems and dissatisfactions1. For example, a client may say “I’m worried about outliving my savings” or “I don’t understand how this investment works”. These statements imply that the client has a need for retirement planning or financial education, respectively. Implied needs are different from explicit needs, which are statements of wants and needs made by clients1. For example, a client may say “I want to save for my child’s education” or “I need a low-risk investment”. These statements express the client’s goals and preferences clearly. Statements made by you showing readiness to solve a client’s problem are not implied needs, but rather responses to implied needs1. For example, you may say “I can help you create a retirement plan that suits your lifestyle” or “I can explain how this investment works and what are the benefits and risks”. Statements made by clients expressing the desire for lower commissions are not implied needs, but rather objections or concerns that may arise during the sales process2. For example, a client may say “Your fees are too high” or “I can get a better deal elsewhere”. These statements may indicate that the client is not convinced of the value of your service or product, or that they are trying to negotiate a lower price. References: Unit 2: Know Your Client, Unit 10: Sales Process