CIMA Updated E2 Exam Questions and Answers by catherine

A company, which is heavily reliant on its IT systems, experiences a critical problem affecting its just-in-time processes. The manager recognises an immediate need to change and upgrade systems, which he knows will meet resistance by some long serving staff.

Which of the following would be the most appropriate method for dealing with the resistance at this time?

The balanced scorecard involves creating a set of measures for which THREE of the following perspectives?

Max is a quiet member of staff who likes to receive all the details before making decisions in the workplace.

He is very satisfied with the way he works currently and is reluctant to change the way he works when you suggest implementing a new system to deal with enquiries. These changes form a major part of his work allocation.

Which would be the most appropriate methods to deal with any resistance to change you may experience from Max?

Select ALL that apply.

J has been appointed project manager for a multimillion dollar upgrade to factory computer systems for his international organisation.

The organisation has decided to adopt the PRINCE2 project management methodology, of which J has knowledge from a previous post, but this was some time ago and his knowledge may need updating.

In order to achieve maximum success, J realises he will need to ensure that problems encountered at each phase of the project are used to inform later stages of the project.

Advise J at which stage of the project lessons learned should be recognised and applied to later stages, in order to prevent recurrence during the project: