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ServiceNow CIS-SAM Exam Topics, Blueprint and Syllabus

Certified Implementation Specialist - Software Asset Management Professional Exam

Last Update December 22, 2024
Total Questions : 141

Our CIS-Software Asset Management CIS-SAM exam questions and answers cover all the topics of the latest Certified Implementation Specialist - Software Asset Management Professional Exam exam, See the topics listed below. We also provide ServiceNow CIS-SAM exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of ServiceNow CIS-SAM resources to help you understand the topics covered in the exam, such as CIS-Software Asset Management video tutorials, CIS-SAM study guides, and CIS-SAM practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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ServiceNow CIS-SAM Exam Overview :

Exam Name Certified Implementation Specialist - Software Asset Management Professional Exam
Exam Code CIS-SAM
Actual Exam Duration The ServiceNow CIS-SAM exam duration is 90 minutes.
What exam is all about The ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management) exam is designed to test the knowledge and skills of individuals who are responsible for implementing and managing software asset management processes using the ServiceNow platform. The exam covers topics such as software asset management best practices, software license management, software discovery and inventory, software usage tracking, and compliance reporting. Passing the CIS-SAM exam demonstrates that an individual has the knowledge and skills required to effectively manage software assets and ensure compliance with software licensing agreements.
Passing Score required The passing score for the ServiceNow CIS-SAM exam is subject to change and is determined by ServiceNow. It is recommended to check the ServiceNow website or contact their support team for the latest passing score requirements.
Delivery of Exam The ServiceNow CIS-SAM exam is an online proctored exam that can be taken from anywhere with a stable internet connection. The exam is delivered through the ServiceNow Certification portal and is monitored by a proctor using a webcam and microphone. The exam consists of multiple-choice questions and is timed for 90 minutes.
Language offered The ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management) exam is offered in English language only.
Cost of exam You can visit the official ServiceNow website or contact their customer support for the latest pricing information.
Target Audience The ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management) certification is designed for professionals who are responsible for managing software assets within an organization. The target audience for this certification includes: 1. Software Asset Managers: Professionals who are responsible for managing software assets within an organization, including procurement, deployment, and maintenance. 2. IT Asset Managers: Professionals who are responsible for managing all IT assets within an organization, including hardware, software, and infrastructure. 3. IT Service Managers: Professionals who are responsible for managing IT services within an organization, including service delivery, service support, and service management. 4. IT Operations Managers: Professionals who are responsible for managing IT operations within an organization, including monitoring, maintenance, and support. 5. IT Security Managers: Professionals who are responsible for managing IT security within an organization, including risk management, compliance, and security operations. 6. IT Auditors: Professionals who are responsible for auditing IT systems and processes within an organization, including software asset management. 7. IT Consultants: Professionals who provide consulting services to organizations on IT asset management, software asset management, and related areas. Overall, the ServiceNow CIS-SAM certification is ideal for professionals who want to enhance their skills and knowledge in software asset management and advance their careers in IT management.
Average Salary in Market The average salary for a ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM) is around $100,000 per year in the United States. However, the salary may vary depending on factors such as location, experience, and industry.
Testing Provider You can visit the official ServiceNow website to register for the exam or contact their customer support for further assistance.
Recommended Experience ServiceNow recommends the following experience for the CIS-SAM exam: 1. At least six months of experience working with ServiceNow SAM. 2. Familiarity with software asset management concepts, including software licensing, compliance, and optimization. 3. Knowledge of ServiceNow ITSM and CMDB. 4. Experience with ServiceNow reporting and analytics. 5. Understanding of ITIL best practices. 6. Familiarity with ServiceNow workflows and automation. 7. Knowledge of ServiceNow security and access controls. 8. Experience with ServiceNow integrations and APIs. 9. Understanding of software discovery and inventory tools. 10. Familiarity with software deployment and patch management processes. It is important to note that these are only recommended experiences, and not mandatory requirements. However, having these experiences can help you prepare for the exam and increase your chances of passing.
Prerequisite I can provide you with the information that the prerequisite for the ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management) exam is to have completed the ServiceNow Software Asset Management Fundamentals course. Additionally, it is recommended to have at least six months of experience working with ServiceNow Software Asset Management.
Retirement (If Applicable) it is recommended to check the official ServiceNow website or contact their support team for the most up-to-date information on exam retirements.
Certification Track (RoadMap): The ServiceNow CIS-SAM (Certified Implementation Specialist - Software Asset Management) certification track/roadmap is a program designed to validate the skills and knowledge of professionals who implement and manage software asset management solutions using the ServiceNow platform. The certification track includes a series of exams that cover various aspects of software asset management, including software discovery, license management, compliance, and optimization. The exams are designed to test the candidate's understanding of the ServiceNow platform, as well as their ability to apply best practices and industry standards to software asset management. The certification track is intended for professionals who work with ServiceNow software asset management solutions, including consultants, administrators, and developers.
Official Information https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-sam-blueprint.pdf
See Expected Questions ServiceNow CIS-SAM Expected Questions in Actual Exam
Take Self-Assessment Use ServiceNow CIS-SAM Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure

ServiceNow CIS-SAM Exam Topics :

Section Weight Objectives
Software Asset Core Overview & Fundamentals 14%
  • Software Asset Management Basics
  • Process Architecture
  • Application Introduction and Recommended Practices
Data Integrity – Attributes and Sources for the Data 28%
  • Importing Data
  • Software Discovery and Normalization
  • Content Service
Practical Management of Software Compliance 30%
  • Products and Models
  • License Metrics, Entitlements, and Allocations
  • Software Reconciliation
Operational Integration of Software Processes 13%
  • Contract and Change Management
  • Service Catalog and Procurement
  • Software Remediation
Extending SAM 15%
  • Software Model Lifecycle and Retirement
  • Software Installation Optimization
  • Reporting, Implementation, and Maintenance