ITIL Foundation Certification - IT Service Management
Last Update September 18, 2024
Total Questions : 324
Our ITIL Foundation Level ITIL-Foundation exam questions and answers cover all the topics of the latest ITIL Foundation Certification - IT Service Management exam, See the topics listed below. We also provide ITIL ITIL-Foundation exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of ITIL ITIL-Foundation resources to help you understand the topics covered in the exam, such as ITIL Foundation Level video tutorials, ITIL-Foundation study guides, and ITIL-Foundation practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.
| Exam Name | ITIL Foundation Certification - IT Service Management |
| Exam Code | ITIL-Foundation |
| Actual Exam Duration | The duration of the ITIL Foundation exam is 60 minutes. |
| What exam is all about | The ITIL Foundation exam is a certification exam that tests the candidate's knowledge and understanding of the ITIL framework. ITIL (Information Technology Infrastructure Library) is a set of best practices for IT service management that helps organizations to align their IT services with their business needs. The ITIL Foundation exam covers the basic concepts, principles, and terminology of ITIL, including the service lifecycle, service strategy, service design, service transition, service operation, and continual service improvement. The exam consists of 40 multiple-choice questions and has a duration of 60 minutes. A passing score of 65% is required to obtain the ITIL Foundation certification. |
| Passing Score required | The passing score required in the ITIL Foundation exam is 65%. This means that you need to answer at least 26 out of 40 questions correctly to pass the exam. The exam is designed to test your understanding of the ITIL framework and its key concepts, principles, and practices. It covers topics such as service management, service strategy, service design, service transition, service operation, and continual service improvement. To prepare for the exam, you can take an ITIL Foundation training course, study the official ITIL Foundation book, and practice with sample exam questions. |
| Competency Level required | I can provide you with the information that the ITIL-Foundation exam is designed for individuals who have a basic understanding of ITIL concepts and principles. It is recommended that candidates have some experience working in an IT service management environment before taking the exam. However, there are no formal prerequisites for the ITIL-Foundation exam. |
| Questions Format | The ITIL Foundation exam consists of 40 multiple-choice questions. The questions are designed to test the candidate's understanding of the ITIL framework, its concepts, and its terminology. The exam questions are based on the ITIL Foundation syllabus, which covers the following topics: 1. Service management as a practice 2. The ITIL service lifecycle 3. Key principles and models of ITIL 4. Generic concepts and definitions 5. Key processes and functions 6. Selected roles 7. Technology and architecture 8. Competence and training The questions are designed to test the candidate's knowledge and understanding of these topics. The exam is timed, and candidates have 60 minutes to complete it. The passing score for the ITIL Foundation exam is 65%, which means that candidates must correctly answer at least 26 out of the 40 questions. |
| Delivery of Exam | The ITIL Foundation exam is typically delivered as a computer-based exam (CBT) or an online proctored exam. However, due to the COVID-19 pandemic, some testing centers may offer remote proctoring options. The exam consists of 40 multiple-choice questions and has a duration of 60 minutes. |
| Language offered | The ITIL Foundation exam is offered in English, German, Spanish, French, Italian, Japanese, Chinese (simplified), Portuguese (Brazilian), and Russian. |
| Cost of exam | The cost of the ITIL Foundation exam may vary depending on the country, exam center, and exam delivery method (online or in-person). It is recommended to check with the official ITIL website or authorized training providers for the latest pricing information. |
| Target Audience | The ITIL Foundation certification is designed for individuals who are new to ITIL and want to understand the basics of IT service management. The target audience for the ITIL Foundation certification includes: 1. IT professionals who are involved in the delivery of IT services 2. IT managers and executives who want to understand the benefits of ITIL 3. Business managers who want to understand how ITIL can help improve business processes 4. Service desk staff who want to improve their understanding of ITIL 5. IT consultants who want to provide ITIL-based services to their clients 6. Students who want to pursue a career in IT service management. |
| Average Salary in Market | The average salary for an ITIL Foundation certified professional in the United States is around $80,000 per year. However, the salary may vary depending on various factors such as job role, experience, location, and industry. |
| Testing Provider | You can check the official website of ITIL or contact an accredited training provider to get more information about the exam and how to take it. |
| Recommended Experience | I can provide you with the recommended experience for the ITIL-Foundation exam. The recommended experience for the ITIL-Foundation exam includes: 1. Basic understanding of IT service management concepts and principles. 2. Familiarity with ITIL terminology and concepts. 3. Knowledge of the ITIL service lifecycle stages and their processes. 4. Understanding of the roles and responsibilities of ITIL service management functions. 5. Experience in implementing or managing ITIL processes in an organization. 6. Familiarity with ITIL best practices and guidelines. 7. Knowledge of ITIL service management tools and technologies. 8. Understanding of the importance of continuous improvement in IT service management. It is important to note that the ITIL-Foundation exam is an entry-level certification, and no prior experience is required to take the exam. However, having some experience in IT service management can be helpful in understanding the concepts and principles covered in the exam. |
| Prerequisite | I can provide you with the information you need. The prerequisites for the ITIL Foundation exam are: 1. There are no formal prerequisites for the ITIL Foundation exam. 2. However, it is recommended that candidates have some basic knowledge of IT service management (ITSM) concepts and terminology. 3. Candidates should also have some experience working in an IT environment, although this is not mandatory. 4. It is also recommended that candidates attend an accredited training course before taking the exam. 5. The ITIL Foundation exam is designed to test candidates' understanding of the ITIL framework and its key concepts, principles, and practices. 6. The exam consists of 40 multiple-choice questions and has a duration of 60 minutes. 7. To pass the exam, candidates must score at least 65% (26 out of 40) on the exam. 8. The ITIL Foundation certification is a prerequisite for higher-level ITIL certifications, such as ITIL Practitioner, ITIL Intermediate, and ITIL Expert. |
| Retirement (If Applicable) | it is recommended to check the official website of AXELOS, the organization that manages the ITIL certification program, for the latest updates on exam retirements and updates. |
| Certification Track (RoadMap): | The ITIL Foundation certification is the entry-level certification in the ITIL certification track. It is designed to provide candidates with a basic understanding of the ITIL framework and its key concepts, principles, and practices. The certification is intended for individuals who are new to ITIL or who have some experience working with ITIL but want to gain a deeper understanding of the framework. The ITIL Foundation certification exam covers the following topics: 1. Service management as a practice 2. The ITIL service lifecycle 3. Key principles and models of ITIL 4. Service strategy 5. Service design 6. Service transition 7. Service operation 8. Continual service improvement To prepare for the ITIL Foundation exam, candidates can take an ITIL Foundation training course or study on their own using ITIL Foundation study materials. Once they feel confident in their knowledge of the ITIL framework, they can register for the ITIL Foundation exam and take it at an accredited testing center. Upon passing the exam, candidates will receive their ITIL Foundation certification. |
| Take Self-Assessment | Use ITIL ITIL-Foundation Practice Test to Assess your preparation - Save Time and Reduce Chances of Failure |
TESTED 19 Sep 2024
