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Genesys GCP-GC-IMP Exam Topics, Blueprint and Syllabus

Genesys Cloud Certified Professional - Implementation

Last Update November 14, 2024
Total Questions : 50

Our GCP-GC GCP-GC-IMP exam questions and answers cover all the topics of the latest Genesys Cloud Certified Professional - Implementation exam, See the topics listed below. We also provide Genesys GCP-GC-IMP exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Genesys GCP-GC-IMP resources to help you understand the topics covered in the exam, such as GCP-GC video tutorials, GCP-GC-IMP study guides, and GCP-GC-IMP practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Genesys GCP-GC-IMP Exam Overview :

Exam Name Genesys Cloud Certified Professional - Implementation
Exam Code GCP-GC-IMP
Actual Exam Duration The duration of the Genesys GCP-GC-IMP exam is 120 minutes.
Expected no. of Questions in Actual Exam 90
What exam is all about The Genesys GCP-GC-IMP certification exam is a comprehensive assessment of an individual's knowledge and skills in the Genesys Customer Platform (GCP) and Genesys Interaction Management Platform (IMP). The exam covers topics such as GCP architecture, GCP components, GCP configuration, GCP deployment, GCP administration, GCP troubleshooting, GCP integration, and IMP architecture, IMP components, IMP configuration, IMP deployment, IMP administration, and IMP troubleshooting.
Passing Score required The passing score required for the Genesys GCP-GC-IMP exam is 70%.
Competency Level required The Genesys GCP-GC-IMP exam requires a minimum competency level of Intermediate.
Questions Format The Genesys GCP-GC-IMP exam consists of multiple-choice questions.
Delivery of Exam The Genesys GCP-GC-IMP exam is delivered in a multiple-choice format.
Language offered The Genesys GCP-GC-IMP Exam is offered in English.
Cost of exam The cost of the Genesys GCP-GC-IMP Exam is $150 USD.
Target Audience The target audience for the Genesys GCP-GC-IMP is IT professionals, software developers, and system administrators who are responsible for the implementation, maintenance, and support of Genesys GCP-GC-IMP solutions.
Average Salary in Market The average salary for a professional with a Genesys GCP-GC-IMP certification is around $90,000 per year.
Testing Provider The Genesys GCP-GC-IMP exam is offered by the Genesys Certification Program. The exam is available through Pearson VUE, an authorized testing center.
Recommended Experience The recommended experience for the Genesys GCP-GC-IMP exam is at least two years of experience in designing, deploying, and managing Genesys Contact Center solutions. Candidates should also have a good understanding of Genesys Cloud Platform (GCP) and Genesys Interaction Management Platform (GC-IMP).
Prerequisite The Prerequisite for Genesys GCP-GC-IMP exam is to have a minimum of two years of experience in Genesys Contact Center solutions. Candidates should also have a good understanding of Genesys architecture, components, and features.
Retirement (If Applicable) The expected retirement date of the Genesys GCP-GC-IMP exam is currently unknown.
Certification Track (RoadMap): The Genesys GCP-GC-IMP certification track/roadmap is a series of exams that demonstrate a candidate’s knowledge and skills in the Genesys Contact Center Platform. The certification track consists of three exams: GCP-GC-IMP (Genesys Certified Professional – Genesys Contact Center Implementation), GCP-GC-ADM (Genesys Certified Professional – Genesys Contact Center Administration), and GCP-GC-DEV (Genesys Certified Professional – Genesys Contact Center Development). Each exam covers different topics related to the Genesys Contact Center Platform, such as installation, configuration, administration, development, and troubleshooting. Passing all three exams will earn the candidate the Genesys Certified Professional – Genesys Contact Center Implementation certification.
Official Information https://beyond.genesys.com/explore/course/exam-genesys-cloud-certified-professional-implementation
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Genesys GCP-GC-IMP Exam Topics :

Section Weight Objectives
Overview of Genesys Cloud Platform  
  • Overview of Genesys Cloud Contact Center
  • Identify the various levels of licensing for Genesys Cloud
Introduction to Genesys Cloud Collaborate  
  • Genesys Cloud Overview
  • Accessing Genesys Cloud
Configurations of Genesys Cloud Collaborate  
  • Overview of Configurations
  • Location and Site Configuration
  • Adding people to the Organization
  • Organizing People
  • Workspaces
Features and Configurations of Genesys Cloud Communicate  
  • Features of Genesys Cloud Communicate
  • Genesys Cloud Telephony Overview
  • Describe Genesys Cloud Voice
  • Features of Edge
  • Edge Configuration
  • Trunks in Genesys Cloud