Expert Answers to Salesforce Exam Salesforce-AI-Associate Questions

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AI Associate Salesforce Certified AI Associate Exam (SP24)

Salesforce Certified AI Associate Exam (SP24)

Last Update Feb 18, 2025
Total Questions : 101

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Questions 2

Which best describes the difference between predictive AI and generative Al?

Options:

Predictive AT uses machine learning to classify or predict outputs from its input data whereas generative Al does not use machine learning to generate its output.

Predictive Al uses machine learning to classify or predict outputs from its input data whereas generative Al uses machine learning to generate new and original output for 4 given input

Predictive Al and generative Al have the same capabilities but differ in the type of input they receive; predictive AT receives raw data whereas generative AT receives natural language.

Discussion 0

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Questions 3

Cloud kicks wants to develop a solution to predict customers’ interest based on historical data. The company found that employee region uses a text field to capture the product category while employee from all other locations use a picklist.

Which dimension of data quality is affected in this scenario?

Options:

Accuracy

Consistency

Completeness

Discussion 0

Questions 4

Cloud Kicks wants to create a custom service analytics application to analyze cases in Salesforce. The application should rely on accurate data to ensure efficient case resolution.

Which data quality dimension Is essential for this custom application?

Options:

Consistency

Duplication

Age

Discussion 0

Questions 5

What are the three commonly used examples of AI in CRM?

Options:

Predictive scoring, reporting, Image classification

Predictive scoring, forecasting, recommendations

Einstein Bots, face recognition, recommendations