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ITIL 4 Strategic Leader ITIL 4 Leader: Digital & IT Strategy Exam

ITIL 4 Leader: Digital & IT Strategy Exam

Last Update Jan 29, 2025
Total Questions : 30

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Questions 2

An organization wants to ensure that all Key stakeholders are aware of the strategic direction and support it. What is the MOST approach to achieve this?

Options:

A.  

Deliver compulsory strategic awareness sessions regularly

B.  

Ensure there is one common communication channel for the strategy

C.  

Utilize metrics to ensure stall comply with the strategy

D.  

Tallor strategic communications to the stakeholders preferences

Discussion 0
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Questions 3

Which is the BEST description of the relationship between organization's products, services, and resources?

Options:

A.  

An organization's services ate based on the organization's products

B.  

An organization's products are required for the execution of an activity

C.  

An organization's resources are combinations of the organization's products

D.  

An organization's resources are combinations of the organization's services

Discussion 0
Questions 4

An organization has identified three initiatives to support a digital transformation strategy:

1. Upgrading technology

2 Adopting new software development approaches

3. Changing the structure of teams and departments

The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives

Which is the BEST approach to take when creating the business case(s)?

Options:

A.  

Create one single business case that provides justification for all three initiatives

B.  

Create one business case for the technology upgrade, and another for the remaining Initiatives

C.  

Create three different business cases providing justification for each Initiative

D.  

Create one business case for the organizational change, and another for the remaining Initiatives

Discussion 0
Questions 5

An organization cannot afford the loss that comes from taking risks that go wrong, but they suffer big losses because they often take these risks anyway.

What combination of risk capacity and risk appetite this situation?

Options:

A.  

Low risk capacity, high risk appetite

B.  

High risk capacity, high risk appetite

C.  

Low risk capacity, low risk appetite

D.  

High risk capacity, low risk appetite

Discussion 0
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