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Oracle Field Service Cloud Service Oracle Field Service 2022 Implementation Professional

Oracle Field Service 2022 Implementation Professional

Last Update Dec 23, 2024
Total Questions : 132

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Questions 2

A company has lunch activities that fall within an 11:15 AM to 12:45 PM time slot.

They also often have late morning jobs that are 2-hours long in duration and are scheduled around 11 AM. They do not want the scheduled lunch activities to block these late morning jobs from being routed.

What setting in the route plan is required tomeet this requirement?

Options:

A.  

Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities if mobile resource is unlikely to arrive 120 > minutes before end of time slot".

B.  

Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket"

C.  

Create a "Lunch" activity filter for activities in the routing bucket that should be assigned and set the "Assigning activities which are about to be late" to "Do not assign overdue activities and leave them in the bucket".

D.  

Create a "Lunch" activity filter for activities in existing routes and set the "Assigning activities which are about to be late" to "Do not assign activities with more than 120 minutes overdue

Discussion 0
Questions 3

Acompany has a policy that all their technicians will start their working day at their first job and end their day at the office depot.

What should you set in the system to capture this requirement?

Options:

A.  

Resource start location = home, Resource end location = office depot, resource type features = working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

B.  

Resource start location = office depot, Resource end location = home, resource typefeatures » working time includes travel from last activity is checked, working time includes travel to first activity is left unchecked.

C.  

Resource start location = home, Resource end location = office depot, resource type features * working time includes travel from last activity is left unchecked, working time includes travel to first activity is checked.

D.  

Resource start location = home, Resource end location = home, resource type features = working time includes travel from last activity is checked, working time includes travel to first act left unchecked.

Discussion 0
Questions 4

Youwant to copy Thursday's Time Slot-Based quota to Friday.

On the Quota by Time Slot view, what is a valid way of setting the quota grid so Friday's Quota is 85% of Thursday's Quota?

Options:

A.  

Select Friday using the calendar. Click "Mass populate" and select thenext day value = previous day value * percent operation with an 85% value.

B.  

Select Friday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Thursday as the destination day with an85% value.

C.  

Select Thursday using the calendar. Click "Mass populate" and select the next day value = previous day value * percent operation and select Friday as the destination day with an 85% value.

D.  

Select Thursday using the calendar. Click "Masspopulate" and select the copy day-today operation and select Friday as the destination day with an 85% value.

E.  

Select Friday using the calendar. Click "Mass populate" and select the copy day-to-day operate and select Thursday as the destination day withan 85% value.

Discussion 0
Questions 5

Your company has three different levels of 'VIP' customers - Gold, Silver, and Bronze.

There is a read-only 'VIP Levef property where one of these options will appear on the 'Edit/View Activity' form of every applicable activity.

Any Gold VIP customers should beoffered a free three-month streaming VoD service trial as a token of appreciation.

If they accept, a record of that must be maintained. A 'VoD Service Trial' Integer check box property has been created.

What must you do in order to ensure that the checkbox is visible on the Edit/View Activity form only for Gold VIP members?

Options:

A.  

Create a filter to only show the 'VoD Service Trial' property if 'Gold' appears on the Edit/View Activity form.

B.  

Use a regular expression to limit valid entries for the 'VoD Service Trial' property to 'Gold' only.

C.  

Add the VoD Service Trial' property with a default value of 'Gold' to the Edit/View Activity form.

D.  

Add the 'VoD Service Trial1 property with a conditional visibility to the Edit/View Activity form.

Discussion 0
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