Salesforce Updated Health-Cloud-Accredited-Professional Exam Questions and Answers by hamzah

Patients should be modeled as Person Accounts. Providers and non-clinical staff should be modeled as Contacts (D) is the correct answer. Patients, physicians and non-clinical staff should not be modeled as Person Accounts (B), as Person Accounts are only for patients. The individual Data Model is not recommended for HC, as it does not support all the features of HC ©. Providers and non-clinical staff can be modeled as Person Accounts or Contacts (A) is not a valid answer, as it does not specify which group should be modeled as Person Accounts.

 According to the Health Cloud Implementation Guide, Health Cloud – Console is the console that is available within Lightning Experience. It is a customizable workspace that allows users to view and manage multiple records on a single screen.

A is correct because Intelligent Appointment Management (IAM) is a solution for care coordinators to book appointments without having to manually check availability and resources themselves. IAM aggregates multiple scheduling engines, such as Salesforce Scheduler or Electronic Health Record (EHR) scheduling engines, or both, so that schedulers and patients can see all available appointments in one place. IAM also supports complex appointment types, such as infusions, that require multiple steps or resources.

References: : Meet Intelligent Appointment Management : Intelligent Appointment Management

The main considerations when transforming the individual data model to person accounts are:

Transforming the individual data model to person accounts in production orgs is irreversible.

Organization-wide default sharing settings for accounts and contacts.

Integration between Salesforce and third-party systems.