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Avaya 78950X Exam Topics, Blueprint and Syllabus

Avaya Contact Center Select Implementation and Maintenance Exam

Last Update November 22, 2024
Total Questions : 65

Our ACSS - 7895 78950X exam questions and answers cover all the topics of the latest Avaya Contact Center Select Implementation and Maintenance Exam exam, See the topics listed below. We also provide Avaya 78950X exam dumps with accurate exam content to help you prepare for the exam quickly and easily. Additionally, we offer a range of Avaya 78950X resources to help you understand the topics covered in the exam, such as ACSS - 7895 video tutorials, 78950X study guides, and 78950X practice exams. With these resources, you can develop a better understanding of the topics covered in the exam and be better prepared for success.

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Avaya 78950X Exam Overview :

Exam Name Avaya Contact Center Select Implementation and Maintenance Exam
Exam Code 78950X
Actual Exam Duration The Avaya 78950X exam is a 90-minute exam consisting of 60 multiple-choice questions.
What exam is all about The Avaya 78950X exam is a certification exam for Avaya Certified Implementation Specialist (ACIS) – Avaya Contact Center Solutions. It is designed to test the knowledge and skills of IT professionals in the installation, configuration, and maintenance of Avaya Contact Center Solutions. The exam covers topics such as installation, configuration, and maintenance of Avaya Contact Center Solutions, as well as troubleshooting and problem solving.
Passing Score required The passing score required to pass the Avaya 78950X exam is 70%.
Competency Level required The Avaya 78950X exam is an advanced-level certification exam. It is designed to test the knowledge and skills of experienced Avaya professionals in the areas of networking, security, and unified communications. To pass the exam, candidates must demonstrate a comprehensive understanding of Avaya technologies and their applications.
Questions Format The Avaya 78950X exam consists of multiple-choice and drag-and-drop questions.
Delivery of Exam Avaya 78950X exam is available in two delivery formats: online and paper-based. The online format is delivered through the Avaya Learning Center, while the paper-based format is delivered through Pearson VUE.
Language offered The Avaya 78950X exam is offered in English.
Cost of exam The cost of the Avaya 78950X exam is $250 USD.
Target Audience The Avaya 78950X exam is designed for individuals who are looking to become certified Avaya professionals. This exam is intended for individuals who have experience in the installation, configuration, and maintenance of Avaya products and solutions. It is also suitable for those who have a good understanding of Avaya technologies and are looking to demonstrate their knowledge and skills.
Average Salary in Market The average salary for someone with an Avaya 78950X certification is around $90,000 per year.
Testing Provider Avaya does not provide the 78950X exam for testing. The 78950X exam is an Avaya certification exam and is only available through Avaya authorized testing centers.
Recommended Experience The Avaya 78950X exam is designed for individuals who have at least three years of experience in Avaya Aura Contact Center Administration and Configuration. It is recommended that candidates have a thorough understanding of Avaya Aura Contact Center features, functions, and architecture, as well as experience in configuring and managing Avaya Aura Contact Center.
Prerequisite The Avaya 78950X exam requires that you have a minimum of two years of experience in Avaya Aura Contact Center Administration. You should also have a good understanding of Avaya Aura Contact Center features, functions, and architecture. Additionally, you should have a working knowledge of Avaya Aura Contact Center scripting and reporting.
Retirement (If Applicable) The Avaya 78950X exam does not have an expected retirement date.
Certification Track (RoadMap): The Avaya 78950X exam is a certification track and roadmap for Avaya professionals. It is designed to validate the skills and knowledge of Avaya professionals in the areas of Avaya Aura® Communication Manager, Avaya Aura® Session Manager, Avaya Aura® System Manager, Avaya Aura® Messaging, Avaya Aura® Contact Center, Avaya Aura® Conferencing, Avaya Aura® Application Enablement Services, and Avaya Aura® Experience Portal. The exam covers topics such as installation, configuration, maintenance, troubleshooting, and administration of Avaya products. Successful completion of the exam will earn the candidate the Avaya Certified Professional (ACP) designation.
Official Information https://www.avaya-learning.com/lms/#/training/catalog/offering/22446
See Expected Questions Avaya 78950X Expected Questions in Actual Exam
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Avaya 78950X Exam Topics :

Section Weight Objectives
Architecture  
  • Explain the operation and benefits of the ACCS solution.
IP Office Configurations  
  • Explain the required IP Office configuration steps to integrate with ACCS.
Implementation  
  • Describe the ACCS deployment methods that relates to AAMS, WebLM and ACCS.
  • Explain the whole process of installing, configuring, maintaining and testing to bring the ACCS in a working state.
  • Explain how to secure the links between ACCS and IP Office.
Administration  
  • Apply basic ACCS administration tasks and configure agent and supervisor privileges.
  • Describe Prompt Management component in ACCS.
  • Apply the configuration steps for multimedia features within ACCS.
  • Apply the configuration steps for outbound features using Outbound Campaign Management Tool.
  • Modify the sample application using Orchestration Designer.
  • Create customized real-time display.
  • Generate and schedule reports.
Business Continuity  
  • Describe the high-level configuration steps for Avaya Aura® Media Servers in a High Availability environment.
  • Explain the business continuity requirements in a Campus Redundancy Environment.
Troubleshooting  
  • Explain the ACCS license assignments.
  • Explain the steps required to troubleshoot the ACCS server by symptoms.