Avaya Aura® Contact Center Administration Exam
Last Update May 19, 2024
Total Questions : 66
To help you prepare for the 3312 Avaya exam, we are offering free 3312 Avaya exam questions. All you need to do is sign up, provide your details, and prepare with the free 3312 practice questions. Once you have done that, you will have access to the entire pool of Avaya Aura® Contact Center Administration Exam 3312 test questions which will help you better prepare for the exam. Additionally, you can also find a range of Avaya Aura® Contact Center Administration Exam resources online to help you better understand the topics covered on the exam, such as Avaya Aura® Contact Center Administration Exam 3312 video tutorials, blogs, study guides, and more. Additionally, you can also practice with realistic Avaya 3312 exam simulations and get feedback on your progress. Finally, you can also share your progress with friends and family and get encouragement and support from them.
A customer with Avaya Aura® Contact Center (AACC) launches Orchestration Designer (OD) and the OD displays four views.
Which view provides a snapshot of the latest and most up-to-date data from the AACC?
When more than one agent is available to receive a call, the agent with the highest priority in the skillset will receive the call. If more than one agent has the highest priority, the customer would like the call to be presented to the agent who has been idle the longest since their last Automatic Call Distribution/Control Directory Number (ACD/CDN) call.
Where is this parameter configured?
A customer with Avaya Aura® Contact Center (AACC) needs to create a new Supervisor who will also be a Contact Center Manager Administration (CCMA) user.
Which field on the supervisor definition page must be completed to simultaneously create a supervisor and a CCMA user?
A supervisor in an Avaya Aura® Contact Center (AACC) SIP environment would like to play an announcement and collect digits from a caller using the following TFE command:
GIVE IVR WITH VXML TREATMENT voicexml
PARAMETERS
What is a valid input after the parameters command?
TESTED 20 May 2024
